Learning to Generate Personalized Product Descriptions
Abstract
Personalization plays a key role in electronic commerce, adjusting the products presented to users through search and recommendations according to their personality and tastes. Current personalization efforts focus on the adaptation of product selections, while the description of a given product remains the same regardless of the user who views it. In this work, we propose an approach to personalize product descriptions according to the personality of an individual user. To the best of our knowledge, we are the first to address the problem of generating personalized product descriptions. We first learn to predict a user's personality based on past activity on an e-commerce website. Then, given a user personality, we propose an extractive summarization-based algorithm that selects the sentences to be used as part of a product description in accordance with the given personality. Our evaluation shows that user personality can be effectively learned from past e-commerce activity, while personalized descriptions can lead to a higher interest in the product and increased purchase likelihood.
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It remains unknown how reviews can help with the unique interests of BLV users, especially providing descriptive information on product appearance.
“Prior work towards general users investigated extracting experiences [21, 24], tips [11, 41] or snippets suitable for product descriptions [7, 25], yet it remains unknown how reviews can help with the unique interests of BLV users, especially providing descriptive information on product appearance.”
From Revamp: Enhancing Accessible Information Seeking Experience of Online Shopping for Blind or Low Vision Users (2021) · cites this paper as [7]
Cites
Gurven, M., von Rueden, C., Massenkoff, M., Kaplan, H., & Lero Vie, M. (2013) · Journal of Personality and Social Psychology · doi:10.1037/a0030841 · Cited by 415 · see citing works
Large Scale Personality Classification of Bloggers
Iacobelli, F., Gill, A. J., Nowson, S., & Oberlander, J. (2011) · Lecture Notes in Computer Science · doi:10.1007/978-3-642-24571-8_71 · Cited by 136 · see citing works
Generating Product Descriptions from User Reviews
Novgorodov, S., Guy, I., Elad, G., & Radinsky, K. (2019) · The World Wide Web Conference · doi:10.1145/3308558.3313532 · Cited by 41 · see citing works
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Wang, R., Chen, Z., Zhang, M. R., Li, Z., Liu, Z., Dang, Z., Yu, C., & Chen, X. '. (2021) · Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3411764.3445547 · Cited by 42 · see citing works
- Authors
- Elad, G., Guy, I., Novgorodov, S., Kimelfeld, B., & Radinsky, K.
- Affiliations
- Technion – Israel Institute of Technology (IL)
- eBay Research, Netanya, Israel
- Venue
- Proceedings of the 28th ACM International Conference on Information and Knowledge Management
- Publisher
- ACM
- Published
- 2019-11-03
- Pages
- 389-398
- ISSN
- 2155-0751 (ISSN-L)
- OpenAlex
- W2988981729
- Cited by
- 13
- References
- 3
- Citations by year
- 2025: 1 · 2024: 2 · 2023: 2 · 2022: 2 · 2021: 3 · 2020: 3
- FWCI
- 1.79
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- ACM International Conference on Information and Knowledge Management (CIKM) (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
- Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Keywords
- e-commerce personalization, extractive summarization, sentence selection, user activity data, purchase probability, product interest
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