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Building Community Knowledge In Online Competitions: Motivation, Practices and Challenges
Abstract
Knowledge building is a prevalent feature in open online systems, but it is challenging to motivate participants to contribute and to maintain quality in the participants' contributions. Open online competitions, where participants compete for prizes with knowledge artifacts, offer a potential design model for online systems to incentivize community knowledge building activities. However, while there is evidence that participants contribute to public knowledge and share it during competitions, it remains unclear how and why they do so. In this study, through interviews with 14 participants in Kaggle Competitions, we investigate participants' motivation, practices, and challenges when contributing to community knowledge under a competitive structure. We find that competitive mechanisms impact expert and beginner participants very differently in their public knowledge building behaviors. Experts contribute to shared knowledge in order to compete for reputation, while they tend to form their own niches and only share knowledge artifacts that are abstract and not usable by less experienced participants. Beginners are often driven away from contributing to shared knowledge because of their vulnerable social image. We leverage Scardamalia's framework for Knowledge Building Communities to discuss the different challenges and opportunities that competitive design brings to expert and beginner participants. We offer design implications for effectively implementing competitive mechanis…
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This type of qualitative design probe study is common in formative research on human-AI interaction, as our goal is not to settle on specific design elements, but rather to explore what is possible in the design space of introducing user communities to AI code generation tools.
“Not measured by quantitative metrics, this type of qualitative design probe study is common in formative research on human-AI interaction (e.g., [ 13 , 57 ]), as our goal is not to settle on specific design elements, but rather to explore what is possible in the design space of introducing user communities to AI code generation tools.”
From "It would work for me too": How Online Communities Shape Software Developers' Trust in AI-Powered Code Generation Tools (2024) · cites this paper as [13]
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Cheng, R., Wang, R., Zimmermann, T., & Ford, D. (2024) · ACM Transactions on Interactive Intelligent Systems · doi:10.1145/3651990 · Cited by 47
“More broadly, developers engage with other community members to seek answers, feedback, and mentorship [5, 23, 51], as well as to discover new tools, resources, and inspirations [10, 13, 63].”
BackgroundSelf-citationWang, A. Y., Wang, D., Drozdal, J., Liu, X., Park, S., Oney, S., & Brooks, C. (2021) · Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3411763.3451617 · Cited by 31
Metadata
- Authors
- Cheng, R., & Zachry, M.
- Affiliations
- University of Washington (US)
- Venue
- Proceedings of the ACM on Human-Computer Interaction
- Published
- 2020-10-14
- Volume
- 4
- Issue
- CSCW2
- Pages
- 1-22
- ISSN
- 2573-0142 (ISSN-L)
- OpenAlex
- W3093839314
- Cited by
- 20
- References
- 1
- Citations by year
- 2026: 1 · 2025: 3 · 2024: 4 · 2023: 1 · 2022: 8 · 2021: 3
- FWCI
- 3.59
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Proceedings of the ACM on Human-Computer Interaction (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Knowledge Management and Sharing
- Physical Sciences › Computer Science › Information Systems › Expert finding and Q&A systems
- Physical Sciences › Computer Science › Computer Science Applications › Open Source Software Innovations
- Keywords
- knowledge construction, online competition, Kaggle competition, competition mechanism, participant motivation, community knowledge sharing, reputation, knowledge building communities, online learning platforms
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