Cited by 9Recommender Systems and TechniquesDiverse Aspects of Tourism ResearchEthics and Social Impacts of AI

Understanding User Perspectives on Sustainability and Fairness in Tourism Recommender Systems

Open access
Banik, Paromita, Banerjee, Ashmi, Wörndl, Wolfgang·2023·Adjunct Proceedings of the 31st ACM Conference on User Modeling, Adaptation and Personalization

Abstract

Recommender Systems (RS) are widely used in various domains, including travel and tourism, to provide personalized recommendations for accommodations, activities, and destinations. However, the evaluation of RS has traditionally focused on satisfying the needs of end users, item providers, or the recommendation platform itself without considering the impact on society. Sustainable tourism practices are becoming increasingly important, and a Tourism Recommendation System (TRS) can play a crucial role in promoting sustainability by suggesting sustainable activities and less popular destinations to users.

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1145/3563359.3597442

Cites

1 of 1 references verified0 citation errors · 0 not checkable

Statistics

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Cites

Flagged first, then by citations

Research works printed but not linked: 33

  1. Himan Abdollahpouri, Gediminas Adomavicius, Robin Burke, Ido Guy, Dietmar Jannach, Toshihiro Kamishima, Jan Krasnodebski, and Luiz Pizzato. 2020. Mul- tistakeholder recommendation: Survey and research directions. User Modeling and User-Adapted Interaction 30, 1 (2020), 127-158.
  2. Himan Abdollahpouri, Robin Burke, and Bamshad Mobasher. 2019. Managing Popularity Bias in Recommender Systems with Personalized Re-ranking. arXiv preprint arXiv:1901.07555 (2019). · arXiv
  3. Himan Abdollahpouri and Masoud Mansoury. 2020. Multi-sided exposure bias in recommendation. arXiv preprint arXiv:2006.15772 (2020). · arXiv
  4. Ashmi Banerjee. 2023. Fairness and Sustainability in Multistakeholder Tourism Recommender Systems. In UMAP '23: Proceedings of the 31st ACM Conference on User Modeling, Adaptation and Personalization. ACM, Limassol, Cyprus. https: //doi.org/10.1145/3565472.3595607 · DOI
  5. Ashmi Banerjee, Paromita Banik, and Wolfgang Wörndl. 2023. A Review on Individual and Multistakeholder Fairness in Tourism Recommender Systems. Frontiers in Big Data 6 (2023). https://doi.org/10.3389/fdata.2023.1168692 · DOI
  6. Asia J Biega, Krishna P Gummadi, and Gerhard Weikum. 2018. Equity of attention: Amortizing individual fairness in rankings. In The 41st international acm sigir conference on research & development in information retrieval. 405-414.
  7. Robin D Burke, Himan Abdollahpouri, Bamshad Mobasher, and Trinadh Gupta. 2016. Towards multi-stakeholder utility evaluation of recommender systems. UMAP (Extended Proceedings) 750 (2016).
  8. D Camarda and L Grassini. 2003. Environmental impacts of tourism. Conference on the Relationships between Global Trades and Local Resources in the Mediterranean Region, 2002/04, Rabat (Morocco) (2003), 263-270.
  9. Alessandro Capocchi, Cinzia Vallone, Mariarita Pierotti, and Andrea Amaduzzi. 2019. Overtourism: A literature review to assess implications and future perspec- tives. Sustainability 11, 12 (2019), 3303.
  10. Yashar Deldjoo, Dietmar Jannach, Alejandro Bellogín, Alessandro Difonzo, and Dario Zanzonelli. 2022. A Survey of Research on Fair Recommender Systems. Journal of Information Processing and Management (06 2022).
  11. Cynthia Dwork, Moritz Hardt, Toniann Pitassi, Omer Reingold, and Richard Zemel. 2012. Fairness through awareness. In Proceedings of the 3rd innovations in theoretical computer science conference. 214-226.
  12. Mehdi Elahi, Himan Abdollahpouri, Masoud Mansoury, and Helma Torkamaan. 2021. Beyond Algorithmic Fairness in Recommender Systems. In Adjunct Proceed- ings of the 29th ACM Conference on User Modeling, Adaptation and Personalization (Utrecht, Netherlands) (UMAP '21). Association for Computing Machinery, New York, NY, USA, 41-46. https://doi.org/10.1145/3450614.3461685 · DOI
  13. Stefan Gössling. 2017. Tourism, information technologies and sustainability: an exploratory review. Journal of Sustainable Tourism 25, 7 (2017), 1024-1041.
  14. Vanessa Gaitree Gowreesunkar and Tan Vo Thanh. 2020. Between Overtourism and Under-Tourism: Impacts, Implications, and Probable Solutions. Springer Inter- national Publishing, Cham, 45-68. https://doi.org/10.1007/978-3-030-42458-9_4 · DOI
  15. F.O. Isinkaye, Y.O. Folajimi, and B.A. Ojokoh. 2015. Recommendation systems: Principles, methods and evaluation. Egyptian Informatics Journal 16, 3 (2015), 261-273. https://doi.org/10.1016/j.eij.2015.06.005 · DOI
  16. Dietmar Jannach and Himan Abdollahpouri. 2023. A survey on multi-objective recommender systems. Frontiers in Big Data 6 (2023). https://doi.org/10.3389/ fdata.2023.1157899 · DOI
  17. Dietmar Jannach and Christine Bauer. 2020. Escaping the McNamara Fallacy: Toward More Impactful Recommender Systems Research. Ai Magazine 41 (12 2020), 79-95. https://doi.org/10.1609/aimag.v41i4.5312 · DOI
  18. Ankur Joshi, Saket Kale, Satish Chandel, and D Kumar Pal. 2015. Likert scale: Explored and explained. British journal of applied science & technology 7, 4 (2015), 396.
  19. Weiwen Liu, Jun Guo, Nasim Sonboli, Robin Burke, and Shengyu Zhang. 2019. Personalized fairness-aware re-ranking for microlending. In Proceedings of the 13th ACM Conference on Recommender Systems. 467-471.
  20. Judith Masthoff and Amra Delić. 2012. Group recommender systems: Beyond preference aggregation. In Recommender Systems Handbook. Springer, 381-420.
  21. Seyedeh Mina Mousavifar and Julita Vassileva. 2022. Investigating the efficacy of persuasive strategies on promoting fair recommendations. In International Conference on Persuasive Technology. Springer, 120-133.
  22. Arnault Pachot, Adélaïde Albouy-Kissi, Benjamin Albouy-Kissi, and Frédéric Chausse. 2021. Multiobjective recommendation for sustainable production sys- tems. MORS workshop held in conjunction with the 15th ACM Conference on Rec- ommender Systems (RecSys), 2021 (Sept. 2021). https://hal.science/hal-03349092
  23. Gourab K Patro, Arpita Biswas, Niloy Ganguly, Krishna P Gummadi, and Abhijnan Chakraborty. 2020. Fairrec: Two-sided fairness for personalized recommendations in two-sided platforms. In Proceedings of The Web Conference 2020. 1194-1204.
  24. Hossein A Rahmani, Yashar Deldjoo, Ali Tourani, and Mohammadmehdi Naghiaei. 2022. The unfairness of active users and popularity bias in point-of-interest recommendation. arXiv preprint arXiv:2202.13307 (2022). · arXiv
  25. Naime Ranjbar Kermany, Weiliang Zhao, Jian Yang, Jia Wu, and Luiz Pizzato. 2021. A fairness-aware multi-stakeholder recommender system. World Wide Web 24, 6 (2021), 1995-2018.
  26. Hugues Seraphin, Paul Sheeran, and Manuela Pilato. 2018. Over-tourism and the fall of Venice as a destination. Journal of Destination Marketing & Management 9 (2018), 374-376.
  27. Qijie Shen, Wanjie Tao, Jing Zhang, Hong Wen, Zulong Chen, and Quan Lu. 2021. SAR-Net: A Scenario-Aware Ranking Network for Personalized Fair Rec- ommendation in Hundreds of Travel Scenarios. In Proceedings of the 30th ACM International Conference on Information & Knowledge Management. 4094-4103.
  28. Nasim Sonboli, Jessie J Smith, Florencia Cabral Berenfus, Robin Burke, and Casey Fiesler. 2021. Fairness and transparency in recommendation: The users' perspec- tive. In Proceedings of the 29th ACM Conference on User Modeling, Adaptation and Personalization. 274-279.
  29. Tom Sühr, Asia J Biega, Meike Zehlike, Krishna P Gummadi, and Abhijnan Chakraborty. 2019. Two-sided fairness for repeated matchings in two-sided markets: A case study of a ride-hailing platform. In Proceedings of the 25th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining. 3082- 3092.
  30. Yifan Wang, Weizhi Ma, Min Zhang*, Yiqun Liu, and Shaoping Ma. 2022. A survey on the fairness of recommender systems. ACM Journal of the ACM (JACM) (2022).
  31. Hannes Werthner, Aurkene Alzua-Sorzabal, Lorenzo Cantoni, Astrid Dickinger, Ulrike Gretzel, Dietmar Jannach, Julia Neidhardt, Birgit Pröll, Francesco Ricci, Miriam Scaglione, et al. 2015. Future research issues in IT and tourism: A mani- festo as a result of the JITT workshop in June 2014, Vienna. Information Technol- ogy & Tourism 15 (2015), 1-15.
  32. Leonard Weydemann, Dimitris Sacharidis, and Hannes Werthner. 2019. Defining and measuring fairness in location recommendations. In Proceedings of the 3rd ACM SIGSPATIAL international workshop on location-based recommendations, geosocial networks and geoadvertising. 1-8.
  33. Yao Wu, Jian Cao, Guandong Xu, and Yudong Tan. 2021. Tfrom: A two-sided fairness-aware recommendation model for both customers and providers. In Proceedings of the 44th International ACM SIGIR Conference on Research and Development in Information Retrieval. 1013-1022.

Cited by

Authors
Banik, P., Banerjee, A., & Wörndl, W.
Affiliations
Technical University of Munich (DE)
Venue
Adjunct Proceedings of the 31st ACM Conference on User Modeling, Adaptation and Personalization
Publisher
ACM
Published
2023-06-16
Pages
241-248
OpenAlex
W4380880026
Cited by
9
References
1
Citations by year
2026: 3 · 2025: 3 · 2024: 3
FWCI
2.32
Type
conference paper
Language
en
Open access
Locations
ACM Conference on User Modeling, Adaptation and Personalization (UMAP) (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
  • Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
Keywords
tourism recommender systems, sustainable tourism, fairness, user perspective, recommendation evaluation

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review