The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Coordination of communication: effects of shared visual context on collaborative work
Abstract
We outline some of the benefits of shared visual information for collaborative repair tasks and report on a study comparing collaborative performance on a manual task by workers and helpers who are located side-by-side or connected via audio-video or audio-only links. Results show that the dyads complete the task more quickly and accurately when helpers are co-located than when they are connected via an audio link. However, they didn't achieve similar efficiency gains when they communicated through an audio/video link. These results demonstrate the value of a shared visual work space, but raise questions about the adequacy of current video communication technology for implementing it.
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Cites
Grice, H. P. (1975) · Speech Acts · doi:10.1163/9789004368811_003 · Cited by 23,221
Referring as a collaborative process
Clark, H. H., & Wilkes-Gibbs, D. (1986) · Cognition · doi:10.1016/0010-0277(86)90010-7 · Cited by 2,401
Cited by
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Pickering, M. J., & Garrod, S. (2004) · Behavioral and Brain Sciences · doi:10.1017/s0140525x04000056 · Cited by 2,678
A review of verbal and non-verbal human–robot interactive communication
Mavridis, N. (2015) · Robotics and Autonomous Systems · doi:10.1016/j.robot.2014.09.031 · Cited by 453
Temporality in Medical Work: Time also Matters
Reddy, M. C., Dourish, P., & Pratt, W. (2006) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/s10606-005-9010-z · Cited by 164
Zhang, R., Duan, W., Flathmann, C., McNeese, N., Freeman, G., & Williams, A. (2023) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3610072 · Cited by 134
Metadata
- Authors
- Fussell, S. R., Kraut, R. E., & Siegel, J.
- Venue
- Proceedings of the 2000 ACM conference on Computer supported cooperative work
- Publisher
- ACM
- Published
- 2000-12
- Pages
- 21-30
- OpenAlex
- W2171410717
- Cited by
- 345
- References
- 2
- FWCI
- 19.90
- Type
- conference paper
- Language
- en
- Open access
- closed
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- Fussell, S. R., Kraut, R. E., & Siegel, J. (2000). Coordination of communication: effects of shared visual context on collaborative work. Proceedings of the 2000 ACM conference on Computer supported cooperative work. https://doi.org/10.1145/358916.358947
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