Cited by 42Ethics and Social Impacts of AIMisinformation and Its ImpactsAI in Service Interactions

The Effects of Perceived AI Use On Content Perceptions

Rae, Irene·2024·Proceedings of the CHI Conference on Human Factors in Computing Systems

Abstract

There is a potential future where the content created by a human and an AI are indistinguishable. In this future, if you can’t tell the difference, does it matter? We conducted a 3 (Assigned creator: human, human with AI assistance, AI) by 4 (Context: news, travel, health, and jokes) mixed-design experiment where participants evaluated human-written content that was presented as created by a human, a human with AI assistance, or an AI. We found that participants felt more negatively about the content creator and were less satisfied when they thought AI was used, but assigned creator had no effect on content judgments. We also identified five interpretations for how participants thought AI use affected the content creation process. Our work suggests that informing users about AI use may not have the intended effect of helping consumers make content judgments and may instead damage the relationship between creators and followers.

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Crossref · 10.1145/3613904.3642076

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6 of 6 references verified0 citation errors · 0 not checkable

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  • We used the within-subject study design and randomized the alt text presentation sequence to avoid ordering bias that can occur while evaluating text written by AI or humans.

    “We used the within-subject study design and randomized the alt text presentation sequence to avoid ordering bias that can occur while evaluating text written by AI or humans [62].”

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Authors
Rae, I.
Affiliations
Google (United States) (US)
Corresponding author
Rae, Irene
Venue
Proceedings of the CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2024-05-11
Pages
1-14
OpenAlex
W4396833212
Cited by
42
References
6
Citations by year
2026: 16 · 2025: 19 · 2024: 7
FWCI
19.16
Type
conference paper
Language
en
Open access
closed
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion)
Topics
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
Keywords
AI-generated content, content satisfaction, human-AI collaboration, content perception, user perceptions of AI, AI disclosure

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