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Cited by 52Innovative Human-Technology InteractionInformation Systems Theories and ImplementationUsability and User Interface Design

The Future of HCI-Policy Collaboration

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Yang, Qian, Wong, Richmond Y., Jackson, Steven, Junginger, Sabine, Hagan, Margaret D., Gilbert, Thomas, Zimmerman, John·2024·Proceedings of the CHI Conference on Human Factors in Computing Systems
DOI 10.1145/3613904.3642771
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Abstract

Policies significantly shape computation’s societal impact, a crucial HCI concern. However, challenges persist when HCI professionals attempt to integrate policy into their work or affect policy outcomes. Prior research considered these challenges at the “border” of HCI and policy. This paper asks: What if HCI considers policy integral to its intellectual concerns, placing system-people-policy interaction not at the border but nearer the center of HCI research, practice, and education? What if HCI fosters a mosaic of methods and knowledge contributions that blend system, human, and policy expertise in various ways, just like HCI has done with blending system and human expertise? We present this re-imagined HCI-policy relationship as a provocation and highlight its usefulness: It spotlights previously overlooked system-people-policy interaction work in HCI. It unveils new opportunities for HCI’s futuring, empirical, and design projects. It allows HCI to coordinate its diverse policy engagements, enhancing its collective impact on policy outcomes.

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  • Public procurement remains an underexplored field in HCI.

    “Despite the fact that AI governance and public policy are increasingly recognised as important ways forward in the CHI community [e.g. 65, 76, 100, 103, 145, 164, 167, 177], public procurement remains an underexplored field in HCI [75, 145, 172].”

    From “It’s Just a Wild, Wild West”: Harnessing Public Procurement as an AI Governance Mechanism (2026) · cites this paper as [172]

    The Literature Review (section 4.1; page unavailable) says that few empirical reports of HCI–policy collaboration have been published, but it does not address public procurement. Searches for “public procurement” and related purchasing and contracting terms found no passage establishing whether procurement is underexplored in HCI. (LLM, conf=0.72)

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Cited by

Sorted by citations

Authors
Yang, Q., Wong, R. Y., Jackson, S., Junginger, S., Hagan, M. D., Gilbert, T., & Zimmerman, J.
Affiliations
  • Cornell University (US)
  • Georgia Institute of Technology (US)
  • Lucerne University of Applied Sciences and Arts (CH)
  • Stanford University (US)
  • Cornell Tech (US)
  • Carnegie Mellon University (US)
ORCID
Venue
Proceedings of the CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2024-05-11
Pages
1-15
DOI
10.1145/3613904.3642771
OpenAlex
W4396833480
Cited by
52
References
4
Citations by year
2026: 18 · 2025: 29 · 2024: 5
FWCI
16.76
Type
conference paper
Language
en
Open access
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)
Locations
  • CHI Conference on Human Factors in Computing Systems (publishedVersion)
  • arXiv (Cornell University) (submittedVersion)
  • arXiv (Cornell University)
Funders
  • NSF (National Science Foundation) (2212431)
  • Schmidt Futures (AI2050 Early Career Fellowship)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Keywords
policy engagement, interdisciplinary collaboration, HCI education, future of HCI

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