Cited by 89Recommender Systems and TechniquesInformation Retrieval and Search BehaviorAI in Service Interactions

Recommender AI Agent: Integrating Large Language Models for Interactive Recommendations

Open access
Huang, Xu, Lian, Jianxun, Lei, Yuxuan, Yao, Jing, Lian, Defu, Xie, Xing·2025·ACM Transactions on Information Systems

Abstract

Recommender models capture ever-changing user preferences by training with in-domain user behavior data. These models are typically lightweight, facilitating real-time and large-scale online services. However, these models often falter when tasked with providing more sophisticated functionalities, such as offering explanations or engaging in conversations. Recently, large language models (LLMs) have emerged as a significant advancement towards artificial general intelligence, demonstrating impressive capabilities in instruction comprehension, reasoning, and human interaction. Unfortunately, LLMs lack the understanding of domain-specific item catalogs and behavioral patterns, especially in areas that deviate from general world knowledge, such as online e-commerce. This limitation makes them unsuitable to function as recommender models directly. In this article, we bridge the gap between recommender models and LLMs, combining their respective strengths to create an interactive recommender system. We present an efficient framework, termed as InteRecAgent , which utilizes LLMs as the brain and recommender models as instrumental tools. We first outline a minimal set of essential tools required to transform LLMs into InteRecAgent. To overcome specific challenges associated with LLM-based agents for recommender systems, we enhance three core components, covering memory mechanism, task planning, and tool learning abilities. The InteRecAgent empowers traditional recommender systems, like ID-based matrix factorization models, to evolve into versatile and interactive systems with a natural language interface through the integration of LLMs. Experimental results derived from three public datasets demonstrate that the InteRecAgent delivers strong performance as a conversational recommender system, surpassing general LLMs such as GPT-4.

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Crossref · 10.1145/3731446

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Authors
Huang, X., Lian, J., Lei, Y., Yao, J., Lian, D., & Xie, X.
Affiliations
  • University of Science and Technology of China (CN)
  • Microsoft Research Asia (China) (CN)
Venue
ACM Transactions on Information Systems
Published
2025-06-16
Volume
43
Issue
4
Pages
1-33
ISSN
  • 1046-8188 (ISSN-L)
  • 1558-2868
OpenAlex
W4409643680
Cited by
89
References
5
Citations by year
2026: 50 · 2025: 34 · 2024: 4 · 2023: 1
FWCI
87.34
Type
journal article
Language
en
Open access
Locations
  • ACM Transactions on Information Systems (publishedVersion)
  • arXiv (Cornell University) (submittedVersion)
  • arXiv (Cornell University)
Topics
  • Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
  • Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
Keywords
conversational recommender systems, large language models, recommendation agents, interactive recommendation, LLM agents, memory mechanisms, task planning, tool learning, natural language interfaces, e-commerce recommendation, matrix factorization

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