The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Operator work load: when is enough enough?
Open accessAbstract
Three measures of operator mental work load were tested with a large, interactive computer system. Two—operator rating of time stress, and the ratio of the time required to time allowed for each subtask—proved to be significant and easy to use.
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“Previous research has shown that pupils dilate with increasing task difficulty [47] across tasks like reading, problem-solving, or visual search activities [208], where the cognitive demand can be estimated in real-time using machine learning [131].”
From A Survey on Measuring Cognitive Workload in Human-Computer Interaction (2023) · cites this paper as [131]
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“However, previous research has shown that various eye movements can also indicate increased cognitive demand [63,131,133] or derive the user proficiency during interaction [151].”
From A Survey on Measuring Cognitive Workload in Human-Computer Interaction (2023) · cites this paper as [131]
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Citations
Cites
Software Psychology: Human Factors in Computer and Information Systems
Shneiderman, B. (1980) · CERN Document Server (European Organization for Nuclear Research) · Cited by 677
Software Psychology: Human Factors in Computer and Information Systems
Shneiderman, B. (1980) · CERN Document Server (European Organization for Nuclear Research) · Cited by 617
(1979) · Springer eBooks · doi:10.1007/978-1-4757-0884-4 · Cited by 181
Comparison of Five Mental Workload Assessment Procedures in a Moving-Base Driving Simulator
Hicks, T. G., & Wierwille, W. W. (1979) · Human Factors The Journal of the Human Factors and Ergonomics Society · doi:10.1177/001872087902100201 · Cited by 113
Adams, J. A. (1982) · Human Factors The Journal of the Human Factors and Ergonomics Society · doi:10.1177/001872088202400101 · Cited by 49
On the Specification of Operator or Occupational Workload with Performance-Measurement Methods
Chiles, W. D., & Alluisi, E. A. (1979) · Human Factors The Journal of the Human Factors and Ergonomics Society · doi:10.1177/001872087902100501 · Cited by 23
An Application of Measurement Methods to Improve the Quantitative Nature of Pilot Rating Scales
McDonnell, J. (1969) · IEEE Transactions on Man Machine Systems · doi:10.1109/tmms.1969.299887 · Cited by 21
Research works printed but not linked: 4
- Albanese . R.A. Malhematical analysis and computer simulation in military mission workload assessment . In Proceeditlgs of fhe AGARD COII~WC~ 011 Methods fo Assess Workload. AGARD-CPP-126 (Apr.) 1977 . A13-l-A13-6. Albanese. R.A. Malhematical analysis and computer simulation in military mission workload assessment. In Proceeditlgs of fhe AGARD COII~WC~ 011 Methods fo Assess Workload. AGARD-CPP-126 (Apr.) 1977. A13-l-A13-6.
- Card . S. Moran . T. and Newell , A . Tile Psychology of Humarb- Con~yuter Itffrracf~or~ . Lawrence Erlbaum Associates , Hillsdale, N.J. , 1983 . Card. S. Moran. T. and Newell, A. Tile Psychology of Humarb- Con~yuter Itffrracf~or~. Lawrence Erlbaum Associates, Hillsdale, N.J., 1983.
- Wierwille , W.W. and Connor . S.A. Evaluation of 20 workload measures using a moving-base aircraft simulator. Hum. Facfors 25 , 1 {Feb. 1983). 1 - 16 . Wierwille, W.W. and Connor. S.A. Evaluation of 20 workload measures using a moving-base aircraft simulator. Hum. Facfors 25, 1 {Feb. 1983). 1-16.
- Wierwille , W.W. Williges . R.C. and Schiflett , S.G . Aircrew workload assessment techniques. In Survey ofMethods to Assess Workload. B.O. Hartman and R.E . McKenzie. Eds. Agardograph , Aug. 1979 . Wierwille, W.W. Williges. R.C. and Schiflett, S.G. Aircrew workload assessment techniques. In Survey ofMethods to Assess Workload. B.O. Hartman and R.E. McKenzie. Eds. Agardograph, Aug. 1979.
Cited by
Sorted by citations
A Survey on Measuring Cognitive Workload in Human-Computer Interaction
Kosch, T., Karolus, J., Zagermann, J., Reiterer, H., Schmidt, A., & Woźniak, P. W. (2023) · ACM Computing Surveys · doi:10.1145/3582272 · Cited by 304
“Yet, the detailed history of how cognitive workload was adapted to HCI from the field of psychology [88, 89, 149] via HCI’s human factors legacy remains uncharted.”
Metadata
- Authors
- LeMay, M., & Hird, E.
- Affiliations
- Montclair State University (US)
- California Institute of Technology (US)
- Venue
- Communications of the ACM
- Published
- 1986-07
- Volume
- 29
- Issue
- 7
- Pages
- 638-642
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W1989624571
- Cited by
- 8
- References
- 7
- Citations by year
- 2024: 1 · 2023: 1
- FWCI
- 1.55
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Communications of the ACM (publishedVersion)
- Funders
- National Aeronautics and Space Administration
- California Institute of Technology
- Jet Propulsion Laboratory
- Topics
- Social Sciences › Human Factors and Ergonomics › Human-Automation Interaction and Safety
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Social Sciences › Decision Sciences › Information Systems and Management › Personal Information Management and User Behavior
- Keywords
- interactive computer systems, workload measurement, human-computer interaction
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- LeMay, M., & Hird, E. (1986). Operator work load: when is enough enough? Communications of the ACM. https://doi.org/10.1145/6138.6147
