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Studying cooperation and conflict between authors with history flow visualizations
Abstract
The Internet has fostered an unconventional and powerful style of collaboration: "wiki" web sites, where every visitor has the power to become an editor. In this paper we investigate the dynamics of Wikipedia, a prominent, thriving wiki. We make three contributions. First, we introduce a new exploratory data analysis tool, the history flow visualization, which is effective in revealing patterns within the wiki context and which we believe will be useful in other collaborative situations as well. Second, we discuss several collaboration patterns highlighted by this visualization tool and corroborate them with statistical analysis. Third, we discuss the implications of these patterns for the design and governance of online collaborative social spaces. We focus on the relevance of authorship, the value of community surveillance in ameliorating antisocial behavior, and how authors with competing perspectives negotiate their differences.
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Cited by
Social coding in GitHub: transparency and collaboration in an open software repository
Dabbish, L., Stuart, C., Tsay, J., & Herbsleb, J. (2012) · Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work · doi:10.1145/2145204.2145396 · Cited by 999
The work of sustaining order in wikipedia: the banning of a vandal
Geiger, R. S., & Ribes, D. (2010) · Proceedings of the 2010 ACM conference on Computer supported cooperative work · doi:10.1145/1718918.1718941 · Cited by 245
SuggestBot: using intelligent task routing to help people find work in wikipedia
Cosley, D., Frankowski, D., Terveen, L., & Riedl, J. (2007) · Proceedings of the 12th international conference on Intelligent user interfaces · doi:10.1145/1216295.1216309 · Cited by 245
Butler, B., Joyce, E., & Pike, J. (2008) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/1357054.1357227 · Cited by 235
Creating, destroying, and restoring value in wikipedia
Priedhorsky, R., Chen, J., Lam, S. (. K., Panciera, K., Terveen, L., & Riedl, J. (2007) · Proceedings of the 2007 international ACM conference on Conference on supporting group work - GROUP '07 · doi:10.1145/1316624.1316663 · Cited by 218
Metadata
- Authors
- Viégas, F. B., Wattenberg, M., & Dave, K.
- Venue
- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2004-04-25
- Pages
- 575-582
- OpenAlex
- W2111122424
- Cited by
- 768
- References
- 0
- FWCI
- 76.45
- Type
- conference paper
- Language
- en
- Open access
- closed
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- Viégas, F. B., Wattenberg, M., & Dave, K. (2004). Studying cooperation and conflict between authors with history flow visualizations. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/985692.985765
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
