Cited by 488Privacy, Security, and Data ProtectionCultural Studies and PostmodernismEthics and Social Impacts of AI

Data Capitalism: Redefining the Logics of Surveillance and Privacy

West, Sarah Myers·2019·Business & Society

Abstract

This article provides a history of private sector tracking technologies, examining how the advent of commercial surveillance centered around a logic of data capitalism. Data capitalism is a system in which the commoditization of our data enables an asymmetric redistribution of power that is weighted toward the actors who have access and the capability to make sense of information. It is enacted through capitalism and justified by the association of networked technologies with the political and social benefits of online community, drawing upon narratives that foreground the social and political benefits of networked technologies. I examine its origins in the wake of the dotcom bubble, when technology makers sought to develop a new business model to support online commerce. By leveraging user data for advertising purposes, they contributed to an information environment in which every action leaves behind traces collected by companies for commercial purposes. Through analysis of primary source materials produced by technology makers, journalists, and business analysts, I examine the emergence of data capitalism between the mid-1990s and mid-2000s and its central role in the contemporary information economy.

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Crossref · 10.1177/0007650317718185

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  • Virtually any social interaction, economic transaction, or physical movement of individuals is recorded in big-data inventories of ICT firms.

    “The connectedness of people and tools via the Internet is ubiquitous: virtually any social interaction, economic transaction or physical movement of individuals finds its way into the big-data inventories of information and communication technology (ICT) firms (Trittin-Ulbrich et al., 2021;West, 2019).”
  • The Big Other influences individual behaviour in non-transparent ways for purposes serving economic and political interests of unaccountable actors operating beyond democratic control and rule of law.

    “Despite the alluring improvements offered by this technology to human living conditions (see Harcourt, 2015;Gigerenzer, 2022), the Big Other influences individual behaviour in nontransparent ways, for purposes that serve the economic and political interests of actors who are not accountable to others and who largely operate beyond democratic control systems and the rule of law (see also West, 2019”

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References 41 · Cited by 488

Authors
West, S. M.
Affiliations
University of Southern California (US)
Corresponding author
West, Sarah Myers
Venue
Business & Society
Published
2017-07-05
Volume
58
Issue
1
Pages
20-41
ISSN
  • 0007-6503 (ISSN-L)
  • 1552-4205
OpenAlex
W2732757946
Cited by
488
References
41
Citations by year
2026: 33 · 2025: 88 · 2024: 68 · 2023: 77 · 2022: 64 · 2021: 62 · 2020: 45 · 2019: 37 · 2018: 12 · 2017: 2
FWCI
67.00
Type
journal article
Language
en
Open access
closed
Locations
Business & Society (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
  • Social Sciences › Communication › Cultural Studies and Postmodernism
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
Keywords
data capitalism, commercial surveillance, privacy, personal data commodification, tracking systems, dot-com bubble, online advertising, information economy, power imbalance, networked technologies, e-commerce, business models, history of technology

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