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Practising ethically during COVID-19: Social work challenges and responses

Open access
Banks, Sarah, Cai, Tian, de Jonge, Ed, Shears, Jane, Shum, Michelle, Sobočan, Ana M., Strom, Kim, Truell, Rory, Úriz, María Jesús, Weinberg, Merlinda·2020·International Social Work

Abstract

This article draws on findings of an international study of social workers’ ethical challenges during COVID-19, based on 607 responses to a qualitative survey. Ethical challenges included the following: maintaining trust, privacy, dignity and service user autonomy in remote relationships; allocating limited resources; balancing rights and needs of different parties; deciding whether to break or bend policies in the interests of service users; and handling emotions and ensuring care of self and colleagues. The article considers regional contrasts, the ‘ethical logistics’ of complex decision-making, the impact of societal inequities, and lessons for social workers and professional practice around the globe.

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Metadata

Authors
Banks, S., Cai, T., de Jonge, E., Shears, J., Shum, M., Sobočan, A. M., Strom, K., Truell, R., Úriz, M. J., & Weinberg, M.
Venue
International Social Work
Published
2020-08-20
Volume
63
Issue
5
Pages
569-583
ISSN
  • 0020-8728 (ISSN-L)
  • 1461-7234
OpenAlex
W3080768734
Cited by
324
References
0
FWCI
96.01
Type
journal article
Language
en
Open access
hybrid

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CoChat. (2026). Citation check: Practising ethically during COVID-19: Social work challenges and responses. https://app.cochat.ai/papers/10.1177/0020872820949614
The paper
Banks, S., Cai, T., de Jonge, E., Shears, J., Shum, M., Sobočan, A. M., Strom, K., Truell, R., Úriz, M. J., & Weinberg, M. (2020). Practising ethically during COVID-19: Social work challenges and responses. International Social Work. https://doi.org/10.1177/0020872820949614

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.