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The DOI matches its Crossref record; 53 of the 53 references it cites were found in a registry or an index.

Happiness Begets Money: Emotion and Engagement in Live Streaming

Lin, Yan, Yao, Dai, Chen, Xingyu·2021·Journal of Marketing Research

Abstract

Live streaming offers an unprecedented opportunity for content creators (broadcasters) to deliver their content to consumers (viewers) in real time. In a live stream, viewers may send virtual gifts (tips) to the broadcaster and engage with likes and chats free of charge. These activities reflect viewers’ underlying emotion and are likely to be affected by the broadcaster’s emotion. This article examines the role of emotion in interactive and dynamic business settings such as live streaming. To account for the possibility that broadcaster emotion, viewer emotion, and viewer activities influence each other, the authors estimate a panel vector autoregression model on data at the minute level from 1,450 live streams. The results suggest that a happier broadcaster makes the audience happier and begets intensified viewer activities, in particular tips. In addition, broadcasters reciprocate viewer engagement with more smiles. Further analyses suggest that these effects are pronounced only after a live stream has been active for a while, and they manifest only in streams by broadcasters who have more experience, receive more tips, or are more popular in past live streams. These results help platforms and broadcasters optimize marketing interventions such as broadcaster emotion enhancement in live streaming and quantify the financial returns.

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Metadata

Authors
Lin, Y., Yao, D., & Chen, X.
Venue
Journal of Marketing Research
Published
2021-04-20
Volume
58
Issue
3
Pages
417-438
ISSN
  • 0022-2437 (ISSN-L)
  • 1547-7193
OpenAlex
W3135549087
Cited by
394
References
53
FWCI
72.22
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Happiness Begets Money: Emotion and Engagement in Live Streaming. https://app.cochat.ai/papers/10.1177/00222437211002477
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Lin, Y., Yao, D., & Chen, X. (2021). Happiness Begets Money: Emotion and Engagement in Live Streaming. Journal of Marketing Research. https://doi.org/10.1177/00222437211002477

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