The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory
Abstract
Ten conditions of trust were suggested by 84 interviews of managers, and two previous studies of managerial trust. Statements made in the interviews and the studies were used to develop a content theory of trust conditions and derive scales measuring them. The scales were generated with an iterative procedure using a total of 1531 management students. The scales were assessed for homogeneity, reliability, and validity with several samples: 180 managers and 173 of their subordinates, 111 machine operators, and four different samples of management students (n = 380, n = 129, n = 290, and n = 132). Construct validity was supported by showing that the scale measures behaved as hypothesized with respect to measures of other variables, a manipulation of expectations, and the reciprocity of trust in vertical dyads.
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Cites
Society and the Adolescent Self-Image
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Cronbach, L. J., & Meehl, P. E. (1955) · Psychological Bulletin · doi:10.1037/h0040957 · Cited by 11,195
Cited by
An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736
Trust and TAM in Online Shopping: An Integrated Model1
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635
Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
McAllister, D. J. (1995) · Academy of Management Journal · doi:10.2307/256727 · Cited by 7,346
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998) · The Academy of Management Review · doi:10.5465/amr.1998.926624 · Cited by 4,971
Metadata
- Authors
- Butler, J. K.
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 1991-09
- Volume
- 17
- Issue
- 3
- Pages
- 643-663
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W1963615444
- Cited by
- 1,526
- References
- 4
- FWCI
- 2.89
- Type
- journal article
- Language
- en
- Open access
- closed
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- Butler, J. K. (1991). Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory. Journal of Management. https://doi.org/10.1177/014920639101700307
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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