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Cited by 279

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Mass media and the concept of interactivity: an exploratory study of online forums and reader email

Schultz, Tanjev·2000·Media, Culture & Society

Abstract

Lack of interaction between the mass media and their audiences has always been a target for media criticism. While the Internet provides a potential for more interactive communication, one wonders how much this opportunity is taken up. The traditional mass media do not seem to become obsolete. Their function as providers of a shared lifeworld might become even more important. Besides their traditional formats, mass media are well represented on the World Wide Web, but it is not clear yet how interactive they will be in the online environment. The article first goes over theoretical implications, taking the perspective of the current Frankfurt School and the American movement of public journalism. Then it identifies concrete settings and levels of interactivity in online journalism. Finally, an exploratory study of New York Times journalists and forum participants helps illustrate chances and problems of mass media online.

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Metadata

Authors
Schultz, T.
Venue
Media, Culture & Society
Published
2000-03
Volume
22
Issue
2
Pages
205-221
ISSN
  • 0163-4437 (ISSN-L)
  • 1460-3675
OpenAlex
W2139382174
Cited by
279
References
0
FWCI
36.45
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Mass media and the concept of interactivity: an exploratory study of online forums and reader email. https://app.cochat.ai/papers/10.1177/016344300022002005
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Schultz, T. (2000). Mass media and the concept of interactivity: an exploratory study of online forums and reader email. Media, Culture & Society. https://doi.org/10.1177/016344300022002005

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.