What sources of bereavement support are perceived helpful by bereaved people and why? Empirical evidence for the compassionate communities approach
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Aims: To determine who provides bereavement support in the community, what sources are perceived to be the most or least helpful and for what reason, and to identify the empirical elements for optimal support in developing any future compassionate communities approach in palliative care. Design: A population-based cross-sectional investigation of bereavement experiences. Sources of support (informal, community and professional) were categorised according to the Public Health Model of Bereavement Support; most helpful reasons were categorised using the Social Provisions Scale, and least helpful were analysed using inductive content analysis. Setting and participants: Bereaved people were recruited from databases of funeral providers in Australia via an anonymous postal survey (2013–2014). Results: In total, 678 bereaved people responded to the survey. The most frequently used sources of support were in the informal category such as family, friends and funeral providers. While the professional category sources were the least used, they had the highest proportions of perceived unhelpfulness whereas the lowest proportions of unhelpfulness were in the informal category. The functional types of helpful support were Attachment, Reliable Alliance, Social Integration and Guidance. The five themes for least helpful support were: Insensitivity, Absence of Anticipated Support, Poor Advice, Lack of Empathy and Systemic Hindrance. Conclusion: A public health approach, as exemplified by compassionate communities policies and practices, should be adopted to support the majority of bereaved people as much of this support is already provided in informal and other community settings by a range of people already involved in the everyday lives of those recently bereaved. This study has provided further support for the need to strengthen the compassionate communities approach, not only for end of life care for dying patients but also along the continuum of bereavement support.
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Informal sources like family and friends are more commonly used by caregivers, while professional sources are least utilized and perceived as less helpful.
“informal sources like family and friends are more commonly used by caregivers, with professional sources being the least utilized and perceived as less helpful [7].”
From Exploring the Unmet Needs of Cancer Caregivers in India: A Cross-Sectional Survey (2024) · cites this paper as [7]
The Results (Perceived helpfulness; page not provided) say informal sources such as family and friends were used most often, while professional sources were used least often and had the highest proportions of perceived unhelpfulness. The Methods (Participants and procedures; page not provided) describe respondents as bereaved people, not specifically caregivers, so the claim's population is narrower than the study's. (LLM, conf=0.87)
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- Authors
- Aoun, S. M., Breen, L. J., White, I., Rumbold, B., & Kellehear, A.
- Affiliations
- La Trobe University (AU)
- Curtin University (AU)
- University of Bradford (GB)
- Corresponding author
- Aoun, Samar M
- Venue
- Palliative Medicine
- Publisher
- SAGE Publications
- Published
- 2018-05-14
- Volume
- 32
- Issue
- 8
- Pages
- 1378-1388
- ISSN
- 0269-2163 (ISSN-L)
- 1477-030X
- PMC
- PMC6088515
- OpenAlex
- W2804707676
- Cited by
- 180
- References
- 41
- Citations by year
- 2026: 22 · 2025: 31 · 2024: 27 · 2023: 21 · 2022: 17 · 2021: 24 · 2020: 26 · 2019: 8 · 2018: 4
- FWCI
- 18.21
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Palliative Medicine (publishedVersion, cc-by-nc)
- Europe PMC (PubMed Central) (publishedVersion, cc-by-nc)
- PubMed Central (publishedVersion, cc-by-nc)
- PubMed (publishedVersion)
- Bradford Scholars (University of Bradford) (publishedVersion, other-oa)
- eSpace (Curtin University) (submittedVersion, cc-by-nc)
- Figshare (submittedVersion, cc-by-nc)
- La Trobe University
- Funders
- Health Department of Western Australia
- Topics
- Social Sciences › Psychology › Clinical Psychology › Grief, Bereavement, and Mental Health
- Social Sciences › Anthropology › Death, Funerary Practices, and Mourning
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative Care and End-of-Life Issues
- Keywords
- bereavement support, compassionate communities, palliative care, informal support, community support, professional support, Social Provisions Scale, end-of-life care, bereaved people
- MeSH terms
- Adult, Aged, Aged, 80 and over, Australia, Bereavement, Cross-Sectional Studies, Empathy, Family, Female, Grief, Humans, Male, Middle Aged, Surveys and Questionnaires, Social Support, Terminal Care
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