Job Resignation in Nursing Homes During the COVID-19 Pandemic: The Role of Quality of Employer Communication
Open accessAbstract
Limited research has examined coronavirus disease 2019 (COVID-19)-related work stressors experienced by nursing home (NH) employees and how these stressors may impact employees’ decision to resign when taking organizational factors into account. Thus, the purpose of this study was to investigate whether quality of employer communication related to COVID-19 and staff preparedness to care for residents with COVID-19 can mediate the effects of COVID-19-related stressors on NH employees’ ( N = 1,730) decision to resign. Results from path analyses indicate that higher quality of communication and more optimal preparedness mediated the relationship between COVID-19-related stressors and likelihood of resignation. Specifically, higher levels of COVID-19-related stressors were indirectly associated with reduced likelihood of resigning through the paths of more optimal communication and preparedness. Findings underscore the importance of effective employer communication during emergencies in NHs.
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Within nursing home staff, facing increased COVID-19-related challenges, such as a lack of personal protective equipment and increased risk of COVID-19 transmission, was indirectly and positively associated with turnover.
“Within nursing home staff, facing increased COVID-19-related challenges, such as a lack of personal protective equipment (PPE) and increased risk of COVID-19 transmission, were indirectly and positively associated with turnover [33].”
From A global overview of healthcare workers’ turnover intention amid COVID-19 pandemic: a systematic review with future directions (2022) · cites this paper as [33]
Quality employer communication was associated with decreased turnover intention among nursing home staff.
“Other factors, such as quality employer communication and job preparedness, were also associated with decreased turnover intention among nursing home staff [33].”
From A global overview of healthcare workers’ turnover intention amid COVID-19 pandemic: a systematic review with future directions (2022) · cites this paper as [33]
Job preparedness was associated with decreased turnover intention among nursing home staff.
“Other factors, such as quality employer communication and job preparedness, were also associated with decreased turnover intention among nursing home staff [33].”
From A global overview of healthcare workers’ turnover intention amid COVID-19 pandemic: a systematic review with future directions (2022) · cites this paper as [33]
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References 26 · Cited by 36
- Authors
- Cimarolli, V. R., Bryant, N. S., Falzarano, F., & Stone, R.
- Affiliations
- University of Massachusetts Boston (US)
- Weill Cornell Medicine (US)
- Corresponding author
- Cimarolli, Verena R.
- Venue
- Journal of Applied Gerontology
- Publisher
- SAGE Publications
- Published
- 2021-08-25
- Volume
- 41
- Issue
- 1
- Pages
- 12-21
- ISSN
- 0733-4648 (ISSN-L)
- 1552-4523
- PMC
- PMC8997364
- OpenAlex
- W3193976442
- Cited by
- 36
- References
- 26
- Citations by year
- 2025: 5 · 2024: 10 · 2023: 11 · 2022: 9 · 2021: 1
- FWCI
- 8.71
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Journal of Applied Gerontology (publishedVersion)
- PubMed (publishedVersion)
- PubMed Central (acceptedVersion)
- Funders
- american federation for aging research (NA)
- Topics
- Health Sciences › Health Professions › General Health Professions › Geriatric Care and Nursing Homes
- Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
- Health Sciences › Nursing › Research and Theory › Nursing education and management
- Keywords
- job resignation, nursing home staff, COVID-19 pandemic, employer communication, occupational stressors, staff preparedness, mediation, organizational communication
- MeSH terms
- COVID-19, SARS-CoV-2, Communication, Humans, Nursing Homes, Pandemics
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