The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Workplace aggression: the effects of harassment on job burnout and turnover intentions
Abstract
This article analyses the impact of harassment on job burnout and turnover intentions among a large sample of hospital nurses in Britain. It compares the effects of insider-initiated harassment from managers and colleagues with outsider-initiated harassment from patients and their relatives. The article also examines the effect of ethnicity and the impact of effective anti-harassment policies on job burnout and quit intentions. Results suggest firstly, that the insider or outsider characteristics of the perpetrator do help to shape the consequences of harassment for nurses and secondly, that effective anti-harassment policies do reduce turnover intentions, particularly for minority ethnic nurses.
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Cites
Consequences of abusive supervision.
Tepper, B. J. (2000) · Academy of Management Journal · doi:10.2307/1556375 · Cited by 3,810
WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM
BEVAN, G., & HOOD, C. (2006) · Public Administration · doi:10.1111/j.1467-9299.2006.00600.x · Cited by 1,580
Cited by
Workplace Violence against Health Care Workers in the United States
Phillips, J. P. (2016) · New England Journal of Medicine · doi:10.1056/nejmra1501998 · Cited by 717
Spector, P. E., Zhou, Z. E., & Che, X. X. (2014) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2013.01.010 · Cited by 614
Burnout as predictor of aggressivity among police officers.
Queirós, C., Kaiseler, M., & Leitão da Silva, A. (2013) · European Journal of Policing Studies · doi:10.5553/ejps/2034760x2013001002003 · Cited by 79
Metadata
- Authors
- Deery, S., Walsh, J., & Guest, D.
- Venue
- Work, Employment and Society
- Publisher
- SAGE Publications
- Published
- 2011-12
- Volume
- 25
- Issue
- 4
- Pages
- 742-759
- ISSN
- 0950-0170 (ISSN-L)
- 1469-8722
- OpenAlex
- W2159937233
- Cited by
- 158
- References
- 2
- FWCI
- 22.50
- Type
- journal article
- Language
- en
- Open access
- closed
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- Deery, S., Walsh, J., & Guest, D. (2011). Workplace aggression: the effects of harassment on job burnout and turnover intentions. Work, Employment and Society. https://doi.org/10.1177/0950017011419707
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
