Cited by 17Meta-analysis and systematic reviewsscientometrics and bibliometrics researchInformation Retrieval and Search Behavior

Are AI tools better than traditional tools in literature searching? Evidence from E-commerce research

Open access
Tomczyk, Przemysław, Brüggemann, Philipp, Mergner, Niklas, Petrescu, Maria·2026·Journal of Librarianship and Information Science

Abstract

This article examines the potential implications of Artificial Intelligence (AI) for literature search, comparing AI-based tools to conventional research methods. It also addresses the scarcity of academic literature on specific AI tools for research writing, posing four critical questions regarding accuracy, quality, uniqueness, and qualified uniqueness. Employing Algorithmic Theory and Data Dependency Theory, this project scrutinizes AI performance in algorithms, machine learning models, and data quality. Testing nine e-commerce topics using Scopus, Web of Science, Elicit, and SciSpace, the authors conclude that while conventional methods excel in accuracy and quality, AI tools show promise in uniqueness, complementing literature reviews. The findings also emphasize the judicious integration of AI tools and advocate for further research into new applications and diverse fields. Ultimately, this research offers highly relevant insights into leveraging AI tools to enhance conventional literature search practices in research and professional domains.

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1177/09610006241295802

Cites

Statistics

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

The citation lists haven’t been fetched yet

References 48 · Cited by 17

Research works printed but not linked: 45

  1. Abad Robles MT, Collado-Mateo D, Fernández-Espínola C, et al. (2020) Effects of teaching games on decision making and skill execution: A systematic review and meta-analy- sis. International Journal of Environmental Research and Public Health 17(2): 505.
  2. Aboelmaged M, Bani-Melhem S, Ahmad Al-Hawari M, et al. (2024) Conversational AI Chatbots in library research: An integrative review and future research agenda. Journal of Librarianship and Information Science 09610006231224440. Academic Journal Guide 2021 (2024) https://charteredabs.org/ academic-journal-guide/academic-journal-guide-2021 (accessed 20 September 2024).
  3. Ahmad T and Van Looy A (2020) Business process management and digital innovations: A systematic literature review. Sustainability 12(17): 6827.
  4. Bansal P, Bertels S, Ewart T, et al. (2012) Bridging the research- practice gap. The Academy of Management Perspectives 26(1): 73-92.
  5. Bara L, Meloni L, Giusino D, et al. (2021) A systematic review of assessment methods of usability and cognitive workload of rehabilitative exoskeletons. Frontiers in Robotics and AI 11(15): 7146.
  6. Bearman M, Ryan J and Ajjawi R (2023) Discourses of artificial intelligence in higher education: A critical literature review. Higher Education 86(2): 369-385.
  7. Buccella A (2023) "AI for all" is a matter of social justice. AI and Ethics 3(4): 1143-1152.
  8. Burger B, Kanbach DK, Kraus S, et al. (2023) On the use of AI-based tools like ChatGPT to support management research. European Journal of Innovation Management 26(7): 233-241.
  9. Cox AM and Mazumdar S (2024) Defining artificial intelligence for librarians. Journal of Librarianship and Information Science 56(2): 330-340.
  10. De Biasio A, Navarin N and Jannach D (2024) Economic rec- ommender systems -a systematic review. Electronic Commerce Research and Applications 63: 101352.
  11. Ebell MH and Afonso A (2011) A systematic review of clinical decision rules for the diagnosis of influenza. The Annals of Family Medicine 9(1): 69-77.
  12. Feldman J (2021) Information-theoretic signal detection theory. Psychological Review 128(5): 976-987.
  13. Fichten C, Pickup D, Asunsion J, et al. (2022) State of the research on artificial intelligence based apps for post-sec- ondary students with disabilities. Exceptionality Education International 31(1): 62-76.
  14. Gstrein V (2018) Ideation, social construction, and drug policy: A scoping review. The International Journal on Drug Policy 51: 75-86.
  15. Gwara S, Wale E, Odindo A, et al. (2020) Why do we know so much and yet so little? A scoping review of willingness to pay for human excreta derived material in agriculture. Sustainability 12(16): 6490.
  16. Haddaway NR, Woodcock P, Macura B, et al. (2015) Making lit- erature reviews more reliable through application of lessons from systematic reviews. Conservation Biology: the Journal of the Society for Conservation Biology 29(6): 1596-1605.
  17. Hentzen JK, Hoffmann A, Dolan R, et al. (2022) Artificial intelligence in customer-facing financial services: A sys- tematic literature review and agenda for future research. The International Journal of Bank Marketing 40(6): 1299- 1336.
  18. Hunkenschroer AL and Luetge C (2022) Ethics of ai-enabled recruiting and selection: A review and research agenda. Journal of Business Ethics: JBE 178(4): 977-1007.
  19. Hu Y and Haake J (2010) Search your way to an accurate diagno- sis: Predictors of internet-based diagnosis accuracy. Atlantic Journal of Communication 18(2): 79-88.
  20. Jankhotkaew J, Casswell S, Huckle T, et al. (2022) Barriers and facilitators to the implementation of effective alcohol control policies: A scoping review. International Journal of Environmental Research and Public Health 19(11): 6742.
  21. LeCun Y, Bengio Y and Hinton G (2015) Deep learning. Nature 521(7553): 436-444.
  22. Liu C and Ye X (2023) Editorial review: Data-intensive research in E-commerce. Electronic Commerce Research and Applications 59: 101255.
  23. Mallonee S, Fowler C and Istre GR (2006) Bridging the gap between research and practice: A continuing challenge. Injury Prevention: Journal of the International Society for Child and Adolescent Injury Prevention 12(6): 357-359.
  24. Meincke L, Mollick ER and Terwiesch C (2024) Prompting diverse ideas: Increasing AI idea variance (27 January 2024). Available at SSRN: https://ssrn.com/abstract=4708466 or http://dx.doi.org/10.2139/ssrn.4708466. · DOI
  25. Pentina I, Xie T, Hancock T, et al. (2023) Consumer-machine relationships in the age of artificial intelligence: systematic literature review and research directions. Psychology and Marketing 40(8): 1593-1614.
  26. Qamar Y, Agrawal RK, Samad TA, et al. (2021) When technol- ogy meets people: The interplay of artificial intelligence and human resource management. Journal of Enterprise Information Management 34(5): 1339-1370.
  27. Rosenfeld A (2021) Better metrics for evaluating explainable artificial intelligence. In: Proceedings of the international joint conference on autonomous agents and multiagent sys- tems, AAMAS, 1 February 2021, pp.45-50.
  28. Rudin C (2019) Stop explaining black box machine learn- ing models for high stakes decisions and use interpret- able models instead. Nature Machine Intelligence 1(5): 206-215.
  29. Rudin C and Radin J (2019) Why are we using black box models in AI when we don't need to? A lesson from an explainable AI competition. Harvard Data Science Review 1(2): 1-9. DOI: 10.1162/99608f92.5a8a3a3d. · DOI · Paper page
  30. Sovrano F, Sapienza S, Palmirani M, et al. (2022) Metrics, explainability and the European AI act proposal. J 5(1): 126-138.
  31. Srivastava G and Bag S (2024) Modern-day marketing con- cepts based on face recognition and neuro-marketing: A review and future research directions. Benchmarking An International Journal 31(2): 410-438.
  32. Sturm B and Sunyaev A (2019) Design principles for system- atic search systems: A holistic synthesis of a rigorous multi-cycle design science research journey. Business & Information Systems Engineering 61(1): 91-111.
  33. Tomczyk P, Bruggemann P and Doligalski T (2024b) The automation of science? Possibilities and boundaries of AI applications for conducting systematic literature reviews. International Journal on Artificial Intelligence Tools.
  34. Verdecchia R, Sallou J and Cruz L (2023) A systematic review of green AI. Wiley Interdisciplinary Reviews Data Mining and Knowledge Discovery 13(4): 1-26. DOI: 10.1002/ widm.1507. · DOI · Paper page
  35. Vinuesa R, Azizpour H, Leite I, et al. (2020) The role of artificial intelligence in achieving the sustainable development goals. Nature Communications 11(1): 233.
  36. Vrontis D and Christofi M (2021) R&D internationalization and innovation: A systematic review, integrative framework and future research directions. Journal of Business Research - Turk 128: 812-823.
  37. Xiao Y and Watson M (2019) Guidance on conducting a system- atic literature review. Journal of Planning Education and Research 39(1): 93-112.
  38. Yu X, Xu S and Ashton M (2023) Antecedents and outcomes of artificial intelligence adoption and application in the workplace: The socio-technical system theory perspective. Information Technology and People 36(1): 454-474.
  39. Zainuddin N and Gordon R (2020) Value creation and destruc- tion in social marketing services: A review and research agenda. Journal of Services Marketing 34(3): 347-361.
  40. Zhang A, Saleme P, Pang B, et al. (2020) A systematic review of experimental studies investigating the effect of cause-related marketing on consumer purchase intention. Sustainability 12(22): 9609.
  41. Zhao W, Hu F, Wang J, et al. (2023) A systematic literature review on social commerce: Assessing the past and guiding the future. Electronic Commerce Research and Applications 57: 101219.
  42. Ziaie A, ShamiZanjani M and Manian A (2021) Systematic review of digital value propositions in the retail sector: New approach for digital experience study. Electronic Commerce Research and Applications 47: 101053.
  43. Zou L, Wu J, Gong Y, et al. (2023) Operations research on the sharing economy: A bibliometric analysis and literature review. Electronic Commerce Research and Applications 59: 101265.
  44. Zupic I and Čater T (2015) Bibliometric methods in management and organization. Organizational Research Methods 18(3): 429-472.
  45. Author biographies Przemyslaw Tomczyk is a PhD in economics in the field of man- agement sciences. He defended his PhD thesis at the Warsaw School of Economics. He is an assistant professor at the Department of Marketing at Kozminski University. He special- izes in the role of artificial intelligence in scientific writing and science automation. He is the author of several dozens of scien- tific publications and the YouTube channel 'dr Przemek Tomczyk AI'. He studies and teaches how to write scientifically faster and better using artificial intelligence.

Authors
Tomczyk, P., Brüggemann, P., Mergner, N., & Petrescu, M.
Affiliations
  • Kozminski University (PL)
  • FernUniversität in Hagen (DE)
  • Embry–Riddle Aeronautical University (US)
Corresponding author
Tomczyk, Przemysław
Venue
Journal of Librarianship and Information Science
Published
2024-11-15
Volume
58
Issue
1
Pages
135-145
ISSN
  • 0022-2232 (ISSN-L)
  • 0961-0006
  • 1741-6477
OpenAlex
W4404415145
Cited by
17
References
48
Citations by year
2026: 9 · 2025: 8
FWCI
4.77
Type
journal article
Language
en
Open access
Locations
  • Journal of Librarianship and Information Science (publishedVersion)
  • Scholarly Commons (Embry–Riddle Aeronautical University) (submittedVersion, cc-by-nc-nd)
Funders
Academy of Marketing
Topics
  • Social Sciences › Decision Sciences › Statistics, Probability and Uncertainty › Meta-analysis and systematic reviews
  • Social Sciences › Decision Sciences › Statistics, Probability and Uncertainty › scientometrics and bibliometrics research
  • Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
Keywords
AI-assisted literature searching, academic writing, search accuracy, search quality, Elicit, SciSpace, Scopus, Web of Science, algorithmic theory

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review