The Workplace Social Exchange Network: A Multilevel, Conceptual Examination

Abstract

In this article, the authors present a framework (the Workplace Social Exchange Network) that draws from multiple streams of social exchange research. The authors attempt to provide an integrative, cross-level theory for understanding the diverse social exchanges that occur in the work-place. Within the workplace, there are a number of social exchanges that may take place between an individual and (a) the organization, (b) their supervisor, and (c) their work group. Surprisingly, researchers have overlooked the influence of social exchanges between employees and their work groups. To the authors’ knowledge, this is the first article that collectively discusses the influences and interactions between the three predominate social exchange domains. In addition, the authors provide testable propositions that specify relationships between domains of exchange relationships, moderating organizational factors, and employee outcomes.