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Impact of Accountable Care Organizations on Utilization, Care, and Outcomes: A Systematic Review
Abstract
Since 2010, more than 900 accountable care organizations (ACOs) have formed payment contracts with public and private insurers in the United States; however, there has not been a systematic evaluation of the evidence studying impacts of ACOs on care and outcomes across payer types. This review evaluates the quality of evidence regarding the association of public and private ACOs with health service use, processes, and outcomes of care. The 42 articles identified studied ACO contracts with Medicare ( N = 24 articles), Medicaid ( N = 5), commercial ( N = 11), and all payers ( N = 2). The most consistent associations between ACO implementation and outcomes across payer types were reduced inpatient use, reduced emergency department visits, and improved measures of preventive care and chronic disease management. The seven studies evaluating patient experience or clinical outcomes of care showed no evidence that ACOs worsen outcomes of care; however, the impact on patient care and outcomes should continue to be monitored.
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“In addition, duplication (and costs) may be reduced when relevant information, such as the results of a recent CT scan, is made available to care managers and clinicians [57].”
From Evolution of clinical Health Information Exchanges to population health resources: a case study of the Indiana network for patient care (2025) · cites this paper as [57]
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Metadata
- Authors
- Kaufman, B. G., Spivack, B. S., Stearns, S. C., Song, P. H., & O’Brien, E. C.
- Affiliations
- University of North Carolina at Chapel Hill (US)
- University of North Carolina at Chapel Hill, Chapel Hill, NC, USA
- Duke Clinical Research Institute, Durham, NC, USA
- Corresponding author
- Kaufman, Brystana G.
- Venue
- Medical Care Research and Review
- Publisher
- SAGE Publications
- Published
- 2017-12-12
- Volume
- 76
- Issue
- 3
- Pages
- 255-290
- ISSN
- 1077-5587 (ISSN-L)
- 1552-6801
- OpenAlex
- W2774554851
- Cited by
- 174
- References
- 78
- Citations by year
- 2026: 12 · 2025: 24 · 2024: 27 · 2023: 22 · 2022: 29 · 2021: 17 · 2020: 22 · 2019: 16 · 2018: 5
- FWCI
- 4.04
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Medical Care Research and Review (publishedVersion)
- PubMed (publishedVersion)
- Funders
- National Institutes of Health (TL1TR001110)
- Topics
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Healthcare Policy and Management
- Health Sciences › Medicine › Family Practice › Primary Care and Health Outcomes
- Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
- Keywords
- accountable care organizations, health care payment reform, Medicare, Medicaid, private insurance, health care utilization, emergency department visits, preventive medicine, chronic disease management, patient experience, clinical outcomes, quality of care
- MeSH terms
- Emergency Service, Hospital, Medicare, Hospitalization, Humans, Medicaid, Patient Acceptance of Health Care, Preventive Medicine, Quality of Health Care, United States, Outcome Assessment, Health Care, Disease Management, Accountable Care Organizations
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