Cited by 123Intimate Partner and Family ViolenceSexual Assault and Victimization StudiesElder Abuse and Neglect

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Back to Basics: Essential Qualities of Services for Survivors of Intimate Partner Violence

Kulkarni, Shanti J., Bell, Holly, Rhodes, Diane McDaniel·2012·Violence Against Women

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Abstract

Survivor voice is essential to effectively implement survivor-focused IPV (intimate partner violence) services. In this focus group study, domestic violence survivors ( n = 30) shared detailed perspectives as service seekers and recipients, whereas national hotline advocates ( n = 24) explored relationships between service providers and survivors based on their interactions with both. Four thematic categories related to enhancing IPV services emerged: providing empathy, supporting empowerment, individualizing care, and maintaining ethical boundaries. Advocates identified additional factors that interfered with quality services, including the following: inadequate organizational resources, staff burnout, lack of training, and poor integration with other community resources. Respectful, empowering relationships are the centerpiece for quality IPV services.

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Authors: Kulkarni, S. J., Bell, H., & Rhodes, D. M.
Affiliations: University of North Carolina at Charlotte (US)
The University of Texas at Austin (US)
SafePlace, Austin, TX, USA
ORCID: Kulkarni, Shanti J.
Bell, Holly
Venue: Violence Against Women
Publisher: SAGE Publications
Published: 2012-01
Volume: 18
Issue: 1
Pages: 85-101
ISSN: 1077-8012 (ISSN-L)
1552-8448
DOI: 10.1177/1077801212437137
OpenAlex: W2115584879
Cited by: 123
References: 25
Citations by year: 2026: 5 · 2025: 11 · 2024: 6 · 2023: 9 · 2022: 7 · 2021: 10 · 2020: 7 · 2019: 10 · 2018: 9 · 2017: 7 · 2016: 12 · 2015: 9 · 2014: 15 · 2013: 3 · 2012: 2
FWCI: 10.62
Type: journal article
Language: en
Open access: closed
Licence: journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Violence Against Women (publishedVersion)
PubMed (publishedVersion)
Topics: Social Sciences › Health › Intimate Partner and Family Violence
Social Sciences › Gender Studies › Sexual Assault and Victimization Studies
Health Sciences › Medicine › Geriatrics and Gerontology › Elder Abuse and Neglect
Keywords: intimate partner violence, victims of domestic violence, survivor voices, empathy, empowerment, individualized care, moral boundaries, staff burnout, organizational resources, community resource integration, service quality
MeSH terms: Adult, Burnout, Professional, Education, Empathy, Female, Health Personnel, Health Resources, Humans, Male, Middle Aged, Patient Acceptance of Health Care, Patient Advocacy, Power, Psychological, Residence Characteristics, Sexual Partners, Spouse Abuse, Women's Health Services, Focus Groups, Survivors, Patient-Centered Care, Crime Victims, Young Adult

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Back to Basics: Essential Qualities of Services for Survivors of Intimate Partner Violence

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