The DOI matches its Crossref record, with a small difference in title or year; 19 of the 19 references it cites were found in a registry or an index.
The principle of reciprocity in hospitality contexts the relationship between tipping behavior and food servers' approaches to handling leftovers
Abstract
Based on the norm of reciprocity, this study hypothesized that food servers would earn higher tips when they boxed customers’ leftovers compared with having customers’ box leftovers themselves. In addition, the effect of writing messages (i.e., the date and/or customer’s name) on boxes of leftovers was explored. Two female food servers waited on 608 diners and boxed or did not box leftovers, and wrote or did not write messages on boxes. The hypothesis was supported. However, writing messages was not associated with tipping behavior.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Previous studies showed that restaurant customers have a stronger intention to revisit a restaurant when they received individualized services (Han and Kim, 2009) and, in particular regarding servers' approach to handling leftovers (Seiter and Weger, 2014).”
From Understanding the antecedents of consumers' attitudes towards doggy bags in restaurants: Concern about food waste, culture, norms and emotions (2017) · cites this paper as Seiter and Weger, 2014
Citations
Cites
Influence : science and practice
Cialdini, R. B. (1985) · Cited by 3,581
Ryu, K., & Han, H. (2010) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348009350624 · Cited by 723
Effect of Server Posture on Restaurant Tipping1
Lynn, M., & Mynier, K. (1993) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.1993.tb01109.x · Cited by 124
The Science and Practice of Persuasion
Cialdini, R. B., & Goldstein, N. J. (2002) · Cornell Hotel and Restaurant Administration Quarterly · doi:10.1177/001088040204300204 · Cited by 120
Ingratiation and Gratuity: The Effect of Complimenting Customers on Tipping Behavior in Restaurants
Seiter, J. S. (2007) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.2007.00169.x · Cited by 116
Self-citationSweetening the Till: The Use of Candy to Increase Restaurant Tipping1
Strohmetz, D. B., Rind, B., Fisher, R., & Lynn, M. (2002) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.2002.tb00216.x · Cited by 115
Harrington, R. J., Ottenbacher, M. C., Staggs, A., & Powell, F. A. (2011) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348011400744 · Cited by 90
Guéguen, N., & Jacob, C. (2012) · Journal of Hospitality & Tourism Research · doi:10.1177/1096348012442546 · Cited by 89
Waitresses’ facial cosmetics and tipping: A field experiment
Jacob, C., Guéguen, N., Boulbry, G., & Ardiccioni, R. (2009) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2009.04.003 · Cited by 83
Tip Levels and Service: An Update, Extension, and Reconciliation
Lynn, M. (2003) · Cornell Hotel and Restaurant Administration Quarterly · doi:10.1016/s0010-8804(03)90118-2 · Cited by 78
Research works printed but not linked: 5
- Cody M. J., 1995, Gender, power, and communication in interpersonal relationships, 305
- 10.1177/001088040304400519 · doi:10.1177/001088040304400519
- Rodrigue K. M. (1999). Tipping tips: The effects of personalization on restaurant gratuity (Unpublished master’s thesis). Emporia State University, Emporia, KS.
- Rothschild D., 2001, The main course on table service: Skills and tips for becoming a confident, efficient, professional server
- Seiter J. S., 2014, Casing persuasive communication, 263
Cited by
Sirieix, L., Lála, J., & Kocmanová, K. (2017) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2016.10.004 · Cited by 175
Metadata
- Authors
- Seiter, J. S., & Weger, H.
- Affiliations
- Utah State University
- University of Central Florida
- Venue
- Journal of Hospitality & Tourism Research
- Publisher
- SAGE Publications
- Published
- 2014-12-11
- Volume
- 42
- Issue
- 2
- Pages
- 287-294
- ISSN
- 1096-3480
- 1557-7554
- Cited by
- 19
- References
- 19
- Language
- en
- Licence
- journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The principle of reciprocity in hospitality contexts the relationship between tipping behavior and food servers' approaches to handling leftovers. https://app.cochat.ai/papers/10.1177/1096348014562425
- The paper
- Seiter, J. S., & Weger, H. (2018). The principle of reciprocity in hospitality contexts the relationship between tipping behavior and food servers' approaches to handling leftovers. Journal of Hospitality & Tourism Research. https://doi.org/10.1177/1096348014562425
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
