Cited by 24Media and Digital CommunicationArt, Technology, and CultureLiterature, Culture, and Aesthetics

Fandom meets artificial intelligence: Rethinking participatory culture as human–community–machine interactions

Open access
Li, Eva Cheuk-Yin, Pang, Ka-Wei·2024·European Journal of Cultural Studies

Abstract

Fandom as an interpretive community is the frontier for rich insights into the multi-layered interactions and practices between individual users, communities and intelligent machines. To understand the challenges and opportunities Artificial Intelligence (AI) presents to contemporary media and culture, we discuss how fans engage with AI, as fandom provides meaningful insights into interactions between individual technology users, the collective and machines. We propose rethinking participatory culture as human–community–machine interactions to understand the wider implications of AI to society and culture. We outline three emerging phenomena and potential consequences of fans’ engagement with AI: (1) fan labour made (un)easy, (2) parasocial interactions (un)familiarised and (3) realities (un)settled. Our conceptualisation transcends existing computer science research, which assumes technology users as isolated individuals and also fan studies, which largely focus on text-audience relationships and tend to take digital technologies for granted as the preconditions of fans’ creative and playful practices.

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  • Users often experience synthetic companions as emotionally real, even when cognitively aware of their artificiality.

    “users often experience synthetic companions as emotionally real, even when cognitively aware of their artificiality”

    From Toward an Ethic of Synthetic Relationality: Identity, Intimacy, and Risk in AI-Mediated Roleplay Environments (2025) · cites this paper as Li and Pang 2024

    In “Parasocial interactions (un)familiarised” (p. 5), the paper describes Kizuna Ai fans accepting her nonhumanness and receiving emotional support, despite knowing she was human-operated. That supports a narrower point about fans’ emotional engagement with a virtual performer, not a general claim that users often experience AI companions as emotionally real. The same section reports that some fans found AI-generated calls inauthentic. (LLM, conf=0.85)

    Experimental — accuracy not yet measured

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Cites

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Research works printed but not linked: 26

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Authors
Li, E. C.-Y., & Pang, K.-W.
Affiliations
  • Lancaster University (GB)
  • Chinese University of Hong Kong (HK)
Corresponding author
Li, Eva Cheuk-Yin
Venue
European Journal of Cultural Studies
Published
2024-03-10
Volume
27
Issue
4
Pages
778-787
ISSN
  • 1367-5494 (ISSN-L)
  • 1460-3551
OpenAlex
W4392653366
Cited by
24
References
1
Citations by year
2026: 12 · 2025: 10 · 2024: 2
FWCI
3.54
Type
journal article
Language
en
Open access
Locations
  • European Journal of Cultural Studies (publishedVersion, cc-by-nc)
  • Research Portal (King's College London) (submittedVersion, cc-by-nc)
  • Lancaster EPrints (Lancaster University) (submittedVersion)
Topics
  • Physical Sciences › Computer Science › Computer Networks and Communications › Media and Digital Communication
  • Social Sciences › Arts and Humanities › Visual Arts and Performing Arts › Art, Technology, and Culture
  • Social Sciences › Arts and Humanities › Museology › Literature, Culture, and Aesthetics
Keywords
fandom, artificial intelligence, participatory culture, parasocial interaction, fan studies, intelligent machines, media and culture

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