Audit culture and Illiberal governance: Universities and the politics of accountability

Abstract

The economic imperatives of neoliberalism combined with the technologies of New Public Management have wrought profound changes in the organization of the workplace in many contemporary capitalist societies. Calculative practices including `performance indicators' and `benchmarking' are increasingly being used to measure and reform public sector organizations and improve the productivity and conduct of individuals across a range of professions. These processes have resulted in the development of an increasingly pervasive `audit culture', one that derives its legitimacy from its claims to enhance transparency and accountability. Drawing on examples from the UK, particularly the post-1990s' reform of universities, this article sets out to analyse the origins and spread of that audit culture and to theorize its implications for the construction of academic subjectivities. The questions I ask are: How are these technologies of audit refashioning the working environment and what effects do they have on behaviour (and subjectivity) of academics? What does the analysis of the rise of managerialism tell us about wider historical processes of power and change in our society? And why are academics seemingly so complicit in, and unable to challenge, these audit processes?