The DOI matches its Crossref record; 67 of the 68 references it cites were found in a registry or an index.
Use of Mobile Health (mHealth) Technologies and Interventions Among Community Health Workers Globally: A Scoping Review
Abstract
There is mounting evidence to show that community health workers (CHWs) play a positive role in improving population health by connecting people to information, resources, and services. However, barriers faced by CHWs include not being able to access information quickly and in a language tailored to the communities they serve. Mobile health (mHealth) shows promise of bridging this gap. Although there are a number of studies published on mHealth interventions, there is a need to synthesize the literature specific to mHealth and CHWs globally. Therefore, the primary goals of this review are to identify and describe over ten years of studies on the use, effectiveness, and potential of mHealth involving CHWs. Findings provide evidence-based strategies for designing and implementing mHealth tools for and with CHWs. We used criteria and methodology for scoping reviews established by the Joanna Briggs Institute as well as PRISMA protocols. We searched scholarly databases for peer-reviewed articles published between 2007 and 2018. The initial search yielded 207 published articles; after applying inclusion criteria, the sample totaled 64. While research about mHealth use among CHWs is still emerging, we found out that large-scale, longitudinal, and clinical studies are lacking. The existing evidence indicates that interventions, which include both CHWs and mHealth tools, are effective. Challenges include the scarcity of culturally relevant mHealth interventions, lack of a consistent methodology to assess mHealth outcomes, the need for effective training for CHWs to adopt mHealth tools, and improved communication within health care teams working with CHWs.
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In the citing paper
“The majority of mHealth studies have focused on the prospect of a digital app to motivate and connect CHWs among themselves, their supervisors, and around the facilities [17].”
In the citing paper
“While there is an increasing number of mHealth apps designed to support CHWs across SSA, very few are operating at a large scale and beyond isolated research settings [2,23,24].”
In the citing paper
“Although a few studies in SSA have examined these dimensions among CHWs [2,4-6], most have not used adapted or validated tools, limiting the reliability and comparability of their findings.”
Citations
Cites
PRISMA Extension for Scoping Reviews (PRISMA-ScR): Checklist and Explanation
Tricco, A. C., Lillie, E., Zarin, W., O'Brien, K. K., Colquhoun, H., Levac, D., Moher, D., Peters, M. D. J., Horsley, T., Weeks, L., et al. (2018) · Annals of Internal Medicine · doi:10.7326/m18-0850 · Cited by 43,565
Guidance for conducting systematic scoping reviews
Peters, M. D. J., Godfrey, C. M., Khalil, H., McInerney, P., Parker, D., & Soares, C. B. (2015) · International Journal of Evidence-Based Healthcare · doi:10.1097/xeb.0000000000000050 · Cited by 7,472
Scoping reviews: Time for clarity in definition, methods, and reporting
Colquhoun, H. L., Levac, D., O'Brien, K. K., Straus, S., Tricco, A. C., Perrier, L., Kastner, M., & Moher, D. (2014) · Journal of Clinical Epidemiology · doi:10.1016/j.jclinepi.2014.03.013 · Cited by 2,783
Healthcare via Cell Phones: A Systematic Review
Krishna, S., Boren, S. A., & Balas, E. A. (2009) · Telemedicine and e-Health · doi:10.1089/tmj.2008.0099 · Cited by 882
Scott, K., Beckham, S. W., Gross, M., Pariyo, G., Rao, K. D., Cometto, G., & Perry, H. B. (2018) · Human Resources for Health · doi:10.1186/s12960-018-0304-x · Cited by 732
Scaling Up mHealth: Where Is the Evidence?
Tomlinson, M., Rotheram-Borus, M. J., Swartz, L., & Tsai, A. C. (2013) · PLoS Medicine · doi:10.1371/journal.pmed.1001382 · Cited by 673
Källander, K., Tibenderana, J. K., Akpogheneta, O. J., Strachan, D. L., Hill, Z., ten Asbroek, A. H. A., Conteh, L., Kirkwood, B. R., & Meek, S. R. (2013) · Journal of Medical Internet Research · doi:10.2196/jmir.2130 · Cited by 653
Aranda-Jan, C. B., Mohutsiwa-Dibe, N., & Loukanova, S. (2014) · BMC Public Health · doi:10.1186/1471-2458-14-188 · Cited by 644
Agarwal, S., Perry, H. B., Long, L., & Labrique, A. B. (2015) · Tropical Medicine & International Health · doi:10.1111/tmi.12525 · Cited by 498
Community Health Workers and Mobile Technology: A Systematic Review of the Literature
Braun, R., Catalani, C., Wimbush, J., & Israelski, D. (2013) · PLoS ONE · doi:10.1371/journal.pone.0065772 · Cited by 493
Research works printed but not linked: 3
- Cherrington A., 2010, Ethnicity & Disease, 20, 189
- Global Health Workforce Alliance, & World Health Organization, 2010, Global experience of community health workers for delivery of health related millennium development goals: A systematic review, country case studies, and recommendations for integration into National Health Systems
- Ngabo F., 2012, Pan African Medical Journal, 13, 31
Cited by
Sorted by citations
Barriers and facilitators to utilizing digital health technologies by healthcare professionals
do Nascimento, I. J. B., Abdulazeem, H. M., Vasanthan, L., Martínez, E. Z., Zucoloto, M. L., Østengaard, L., Muscat, N. A., Zapata, T., & Novillo-Ortiz, D. (2023) · npj Digital Medicine · doi:10.1038/s41746-023-00899-4 · Cited by 829
Patel, V., Chesmore, A., Legner, C. M., & Pandey, S. (2021) · Advanced Intelligent Systems · doi:10.1002/aisy.202100099 · Cited by 435
do Nascimento, I. J. B., Abdulazeem, H. M., Vasanthan, L., Martínez, E. Z., Zucoloto, M. L., Østengaard, L., Muscat, N. A., Zapata, T., & Novillo-Ortiz, D. (2023) · The Lancet Digital Health · doi:10.1016/s2589-7500(23)00092-4 · Cited by 177
Zaidi, S., Kazi, A. M., Riaz, A., Ali, A., Najmi, R., Jabeen, R., Khudadad, U., & Sayani, S. (2020) · Journal of Medical Internet Research · doi:10.2196/18414 · Cited by 55
Strika, Z., Petković, K., Likić, R., & Batenburg, R. S. (2024) · Postgraduate Medical Journal · doi:10.1093/postmj/qgae122 · Cited by 63
Metadata
- Authors
- Early, J., Gonzalez, C., Gordon-Dseagu, V., & Robles-Calderon, L.
- Affiliations
- University of Washington Bothell (US)
- University of Washington, Seattle, WA, USA
- National Institutes of Health (US)
- University of Washington (US)
- Corresponding author
- Early, Jody
- Venue
- Health Promotion Practice
- Publisher
- SAGE Publications
- Published
- 2019-06-10
- Volume
- 20
- Issue
- 6
- Pages
- 805-817
- ISSN
- 1524-8399 (ISSN-L)
- 1552-6372
- OpenAlex
- W2949765209
- Cited by
- 122
- References
- 68
- Citations by year
- 2026: 16 · 2025: 19 · 2024: 23 · 2023: 17 · 2022: 24 · 2021: 12 · 2020: 11
- FWCI
- 16.10
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Health Promotion Practice (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Physical Sciences › Computer Science › Information Systems › ICT in Developing Communities
- Physical Sciences › Computer Science › Information Systems › Mobile Learning in Education
- Keywords
- mobile health, community health workers, mobile health intervention, culturally sensitive interventions, CHW training, health care team communication, population health
- MeSH terms
- Attitude of Health Personnel, Community Health Workers, Community Health Services, Humans, Telemedicine, Health Information Systems
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