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Cited by 579

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

The Human Dimension: A Review of Human Resources Management Issues in the Tourism and Hospitality Industry

Kusluvan, Salih, Kusluvan, Zeynep, Ilhan, Ibrahim, Buyruk, Lutfi·2010·Cornell Hospitality Quarterly

Abstract

Human resources are often seen as one of the most important assets of tourism and hospitality organizations. Numerous studies have examined how employee performance can be managed to contribute to the organizational bottom line. This article is a structured review of the literature regarding key human resources management (HRM) issues in the tourism and hospitality industry. Based on this review, the authors offer an assessment of emerging trends in HRM and a summary of what has been advocated in the literature for managing employee performance.

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Registry

Crossref · 10.1177/1938965510362871

Cites

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Citations

Cites

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Metadata

Authors
Kusluvan, S., Kusluvan, Z., Ilhan, I., & Buyruk, L.
Venue
Cornell Hospitality Quarterly
Published
2010-04-28
Volume
51
Issue
2
Pages
171-214
ISSN
  • 1938-9655 (ISSN-L)
  • 1938-9663
OpenAlex
W2168270117
Cited by
579
References
6
FWCI
171.39
Type
journal article
Language
en
Open access
closed

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Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.