Cited by 119Ethics and Social Impacts of AIExplainable Artificial Intelligence (XAI)Ethics in Business and Education

Dislocated accountabilities in the “AI supply chain”: Modularity and developers’ notions of responsibility

Open access
Widder, David Gray, Nafus, Dawn·2023·Big Data & Society

Abstract

Responsible artificial intelligence guidelines ask engineers to consider how their systems might harm. However, contemporary artificial intelligence systems are built by composing many preexisting software modules that pass through many hands before becoming a finished product or service. How does this shape responsible artificial intelligence practice? In interviews with 27 artificial intelligence engineers across industry, open source, and academia, our participants often did not see the questions posed in responsible artificial intelligence guidelines to be within their agency, capability, or responsibility to address. We use Suchman's “located accountability” to show how responsible artificial intelligence labor is currently organized and to explore how it could be done differently. We identify cross-cutting social logics, like modularizability, scale, reputation, and customer orientation, that organize which responsible artificial intelligence actions do take place and which are relegated to low status staff or believed to be the work of the next or previous person in the imagined “supply chain.” We argue that current responsible artificial intelligence interventions, like ethics checklists and guidelines that assume panoptical knowledge and control over systems, could be improved by taking a located accountability approach, recognizing where relations and obligations might intertwine inside and outside of this supply chain.

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  • What makes the supply chain attractive to companies is its capacity to create opacity of accountability across tech companies, BPOs/platforms, and governments.

    “What makes the supply chain attractive to companies is its capacity to create opacity of accountability across tech companies, BPOs/platforms, and governments [140].”

    From 'The plan is just survival': Data Work in Kenya and the Regime of Entrapment (2026) · cites this paper as [140]

    In “Views from up and down the AI supply chain” (p. 5), the paper says modularity creates partial ignorance of customers and suppliers and makes responsibility difficult to locate. It does not establish that companies find the supply chain attractive because of that opacity, or describe accountability across the specific combination of tech companies, BPOs/platforms, and governments. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • The difficulty of locating responsibility within AI supply chains is a built-in feature of how they are organized.

    “The difficulty of locating responsibility within AI supply chains is a built-in feature of how they are organized [140].”

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References 51 · Cited by 119

Research works printed but not linked: 41

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Authors
Widder, D. G., & Nafus, D.
Affiliations
  • Carnegie Mellon University (US)
  • Intel (United States) (US)
Corresponding author
Widder, David Gray
Venue
Big Data & Society
Published
2023-01
Volume
10
Issue
1
ISSN
2053-9517 (ISSN-L)
OpenAlex
W4380988956
Cited by
119
References
51
Citations by year
2026: 32 · 2025: 41 · 2024: 37 · 2023: 8 · 2022: 1
FWCI
29.59
Type
journal article
Language
en
Open access
Locations
  • Big Data & Society (publishedVersion, cc-by-nc)
  • arXiv (Cornell University) (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • arXiv (Cornell University)
Funders
Intel Corporation
Topics
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
  • Social Sciences › Decision Sciences › Information Systems and Management › Ethics in Business and Education
Keywords
responsible AI, AI supply chain, modular software design, developer responsibility, social logic, reputation, customer orientation, open source software

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