Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 104E-Government and Public ServicesTechnology Adoption and User BehaviourHealth, Technology, Consumer Behavior

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Factors Influencing the Intention of University Students to Adopt and Use E-Government Services: An Empirical Evidence in China

Open access
Mensah, Isaac Kofi·2019·Sage Open
DOI 10.1177/2158244019855823
Open this paper in CoChat — free accountOpen PDF

Abstract

This research article examines the intention of university students to adopt and use e-government services in China. The unified theory of acceptance and use of technology (UTAUT) was used as the theoretical framework for this study. A total of 369 valid responses were collected from Chinese citizens (college students) and used for the data analysis. The data analysis was conducted with SPSS. The results of this study have demonstrated that facilitating conditions, perceived service quality, trust in the government, and social influence were significant predictors of the intention of university students to adopt and use e-government services. Interestingly, performance expectancy, effort expectancy, and trust in the Internet were not significant determinants of the intention to use e-government services. Social influence was significant in determining the trust in the Internet but was not significant in predicting the trust in government. The implications of these findings for the implementation of e-government are discussed.

Overview

Integrity signals

Registry

Crossref · 10.1177/2158244019855823

Cites

5 of 5 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cites

Show all 5 references

Research works printed but not linked: 85

  1. 10.18488/journal.aefr.2018.86.832.842 · DOI
  2. Akbar F. (2013). What affects students’ acceptance and use of technology? Retrieved from https://pdfs.semanticscholar.org/1ab8/0a44a26e2d09ae0dc3729be409730a782910.pdf
  3. 10.1108/09513550810846122 · DOI
  4. Alanezi M. A., 2010, International Journal of u- and e-Service, Science and Technology, 3, 1
  5. 10.1109/HICSS.2008.452 · DOI
  6. Alfalah A., Choudrie J., Spencer N. (2017). Older adults adoption, use and diffusion of e-government services in Saudi Arabia, Hail City: A quantitative study. Retrieved from http://researchprofiles.herts.ac.uk/portal/en/publications/older-adults-adoption-use-and-diffusion-of-egovernment-services-in-saudi-arabia-hail-city(0bf8c0a5-96a6-4fc2-af05-6945273df166).html · DOI
  7. Al-Jaghoub S., 2010, The Electronic Journal Information Systems Evaluation, 13, 1
  8. Alshehri M., 2013, arXiv preprint arXiv, 1304, 3157
  9. 10.1007/978-3-642-22878-0_6 · DOI
  10. 10.1108/EL-06-2016-0129 · DOI
  11. Avgerou C., 2010, Information Technologies & International Development, 6, 1, 10.4018/jiit.2010070101 · DOI
  12. 10.1177/0266666915571427 · DOI
  13. 10.1016/j.jsis.2007.12.002 · DOI · Paper page
  14. 10.1016/j.giq.2007.10.002 · DOI
  15. 10.1080/02681102.2016.1173001 · DOI · Paper page
  16. 10.1002/j.1681-4835.2009.tb00267.x · DOI
  17. 10.1080/10580530.2016.1155948 · DOI
  18. 10.1002/itdj.20124 · DOI
  19. Coleman S., 2006, African e-governance—Opportunities and challenges
  20. 10.1007/BF02310555 · DOI · Paper page
  21. Dikko M., 2016, The Qualitative Report, 21, 521
  22. Fang Z., 2002, International Journal of the Computer, the Internet and Management, 10, 1
  23. Geci M., Prenaj B., Zeqiri A., Sholla B. (2017). Adoption, diffusion and use of e-government services in Kosovo. Retrieved from https://www.researchgate.net/publication/321487194_Adoption_Diffusion_and_Use_of_E-Government_Services_in_Kosovo
  24. George D., 2003, Using SPSS for windows step by step: A simple guide and reference
  25. 10.5296/ber.v6i2.10560 · DOI
  26. Heidari H., 2014, International Journal of Scientific Management and Development, 2, 614
  27. 10.1177/0022022189203004 · DOI
  28. 10.2991/icoiese-18.2019.17 · DOI
  29. 10.2979/eservicej.9.3.43 · DOI
  30. Joseph K., 2002, Growth of ICT and ICT for development: Realities of the myths of the Indian experience
  31. 10.1016/j.giq.2018.11.003 · DOI
  32. 10.4018/jegr.2009040105 · DOI
  33. 10.1016/j.ijinfomgt.2009.06.003 · DOI
  34. 10.4018/978-1-5225-7068-4.ch007 · DOI
  35. 10.1016/j.chb.2016.09.041 · DOI
  36. 10.1016/j.tele.2017.01.003 · DOI
  37. 10.1016/j.giq.2017.06.002 · DOI
  38. Lim S. C., 2016, Journal of Theoretical and Applied Information Technology, 91, 228
  39. 10.1016/j.giq.2014.02.008 · DOI
  40. 10.4236/me.2016.712135 · DOI
  41. 10.1145/3209415.3209439 · DOI
  42. 10.1162/154475203322981978 · DOI
  43. 10.1108/ITP-12-2016-0290 · DOI
  44. Marchewka J. T., 2007, Communications of the IIMA, 7, 10
  45. 10.4018/978-1-60566-699-0.ch025 · DOI
  46. 10.1080/01900692.2016.1263658 · DOI
  47. 10.4018/IJEGR.2017010102 · DOI
  48. 10.1108/IJoEM-12-2013-0151 · DOI
  49. 10.1108/ITP-08-2017-0257 · DOI
  50. 10.4018/ijpada.2014040105 · DOI
  51. 10.1016/j.giq.2010.10.007 · DOI
  52. 10.1504/EG.2011.042808 · DOI
  53. Phang C. W., 2005, Paper presented at the Proceedings of the 38th Annual Hawaii International Conference on System Sciences
  54. Rajapakse J., 2011, Paper presented at the 4th International Conference on Interaction Sciences (ICIS)
  55. 10.1016/j.giq.2015.02.002 · DOI
  56. 10.1007/s10796-015-9613-y · DOI · Paper page
  57. 10.1108/17506161311325350 · DOI
  58. 10.1504/EG.2017.083943 · DOI
  59. 10.1080/15332861.2015.1121460 · DOI
  60. 10.4018/978-1-5225-5201-7.ch021 · DOI
  61. 10.1002/j.1681-4835.2001.tb00029.x · DOI
  62. 10.1016/j.giq.2010.05.006 · DOI · Paper page
  63. 10.1108/TG-10-2014-0046 · DOI
  64. 10.1080/02681102.2017.1283284 · DOI
  65. 10.4018/978-1-4666-9536-8.ch002 · DOI
  66. 10.4018/978-1-59140-348-7.ch001 · DOI
  67. Susanto T. D., 2013, Paper presented at the Second International Conference on Informatics Engineering & Information Science
  68. 10.1177/2158244013503837 · DOI
  69. 10.1016/j.tele.2018.09.011 · DOI
  70. Turban E., 2002, Electronic commerce 2002: A managerial perspective
  71. Urbina A. U., 2017, Electronic Journal of e-Government, 15, 63
  72. 10.1177/160940691301200130 · DOI
  73. 10.2307/30036540 · DOI · Paper page
  74. 10.1109/HICSS.2011.1 · DOI
  75. 10.2307/41410412 · DOI · Paper page
  76. 10.1016/j.elerap.2018.05.012 · DOI
  77. 10.2307/25148793 · DOI
  78. 10.4018/jegr.2009092202 · DOI
  79. 10.1111/j.1365-2702.2006.01830.x · DOI
  80. 10.1016/j.ijinfomgt.2013.05.001 · DOI
  81. 10.1080/10580530.2016.1220216 · DOI
  82. Wilson A., 2012, Services marketing: Integrating customer focus across the firm
  83. 10.3390/fi9030053 · DOI
  84. 10.1016/j.im.2014.06.004 · DOI
  85. 10.1016/j.giq.2015.09.005 · DOI

Cited by

Metadata

Authors
Mensah, I. K.
Affiliations
Jiangxi University of Science and Technology (CN)
Corresponding author
Mensah, Isaac Kofi
ORCID
Mensah, Isaac Kofi
Venue
Sage Open
Publisher
SAGE Publications
Published
2019-04
Volume
9
Issue
2
ISSN
2158-2440 (ISSN-L)
DOI
10.1177/2158244019855823
OpenAlex
W2967862680
Cited by
104
References
5
Citations by year
2026: 4 · 2025: 17 · 2024: 19 · 2023: 20 · 2022: 23 · 2021: 13 · 2020: 7
FWCI
45.48
Type
journal article
Language
en
Open access
Licence
Locations
  • SAGE Open (publishedVersion, cc-by)
  • RePEc: Research Papers in Economics (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Political Science and International Relations › E-Government and Public Services
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
Keywords
e-government services, technology adoption intention, university students, UTAUT, facilitating conditions, perceived service quality, public trust in government, social influence, online trust, e-government implementation, China

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.