Inspiring health worker motivation with supportive supervision: a survey of lady health supervisor motivating factors in rural Pakistan
Open accessAbstract
BACKGROUND: Community health worker motivation is an important consideration for improving performance and addressing maternal, newborn, and child health in low and middle-income countries. Therefore, identifying health system interventions that address motivating factors in resource-strained settings is essential. This study is part of a larger implementation research project called Nigraan, which is intervening on supportive supervision in the Lady Health Worker Programme to improve community case management of pneumonia and diarrhea in rural Pakistan. This study explored the motivation of Lady Health Supervisors, a cadre of community health workers, with particular attention to their views on supportive supervision. METHODS: Twenty-nine lady health supervisors enrolled in Nigraan completed open-ended structured surveys with questions exploring factors that affect their motivation. Thematic analysis was conducted using a conceptual framework categorizing motivating factors at individual, community, and health system levels. RESULTS: Supportive supervision, recognition, training, logistics, and salaries are community and health system motivating factors for lady health supervisors. Lady health supervisors are motivated by both their role in providing supportive supervision to lady health workers and by the supervisory support received from their coordinators and managers. Family support, autonomy, and altruism are individual level motivating factors. CONCLUSIONS: Health system factors, including supportive supervision, are crucial to improving lady health supervisor motivation. As health worker motivation influences their performance, evaluating the impact of health system interventions on community health worker motivation is important to improving the effectiveness of community health worker programs.
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LHWs often work under little supervision and outreach support in Pakistan.
“However, LHWs often work under little supervision and outreach support in Pakistan [10,11].”
From Operability, Usefulness, and Task-Technology Fit of an mHealth App for Delivering Primary Health Care Services by Community Health Workers in Underserved Areas of Pakistan and Afghanistan: Qualitative Study (2020) · cites this paper as [11]
The Background says LHWs typically work alone and that supervision can break down when supervisors do not consistently visit them in the community. It does not establish that LHWs often receive little supervision or outreach support overall; it also describes monthly supervisory visits and district meetings. (LLM, conf=0.82)
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Zaidi, S., Kazi, A. M., Riaz, A., Ali, A., Najmi, R., Jabeen, R., Khudadad, U., & Sayani, S. (2020) · Journal of Medical Internet Research · doi:10.2196/18414 · Cited by 55 · see citing works
- Authors
- Rabbani, F., Shipton, L., Aftab, W., Sangrasi, K., Perveen, S., & Zahidie, A.
- Affiliations
- Aga Khan University (PK)
- Corresponding author
- Rabbani, Fauziah
- Venue
- BMC Health Services Research
- Published
- 2016-08-17
- Volume
- 16
- Issue
- 1
- Pages
- 397-397
- ISSN
- 1472-6963 (ISSN-L)
- PMC
- PMC4989332
- OpenAlex
- W2513676177
- Cited by
- 48
- References
- 2
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 8 · 2023: 4 · 2022: 4 · 2021: 9 · 2020: 8 · 2019: 2 · 2018: 4 · 2017: 3
- FWCI
- 5.18
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- BMC Health Services Research (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- eCommons - AKU (Aga Khan University) (submittedVersion, cc-by)
- Funders
- World Health Organization (CH) (MCA00113)
- Topics
- Health Sciences › Health Professions › Emergency Medical Services › Global Health Workforce Issues
- Health Sciences › Medicine › Pediatrics, Perinatology and Child Health › Global Maternal and Child Health
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Keywords
- health worker motivation, supportive supervision, community health workers, recognition, training, wages, family support, autonomy, altruism, maternal, newborn and child health, community case management, pneumonia, diarrhea, rural Pakistan
- MeSH terms
- Attitude of Health Personnel, Child, Community Health Workers, Female, Health Promotion, Humans, Infant, Newborn, Health Knowledge, Attitudes, Practice, Motivation, Pakistan, Surveys and Questionnaires, Residence Characteristics, Rural Health, Salaries and Fringe Benefits, Social Support, Professional Autonomy, Case Management
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