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From user-centered to participatory design approaches

·2002·Design and the Social Sciences

Abstract

As a social scientist trained both in psychology and anthropology, I was one of these “experiments.” I began to serve the design process in 1982. In the 1980s I played the role of the human factors practitioner, or “user advocate.” My role was to know the user and to translate that knowing into principles and prescriptions that the designers with whom I worked could understand and use. We called this the user-centered design process. As I learned ways to help make products and information systems more usable, I also studied the designers, especially the ways they visually communicated with each other.

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Metadata

Venue
Design and the Social Sciences
Publisher
CRC Press
Published
2002-04-25
Pages
18-25
OpenAlex
W2489130013
Cited by
517
References
0
FWCI
4.38
Type
book chapter
Language
en
Open access
closed

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CoChat. (2026). Citation check: From user-centered to participatory design approaches. https://app.cochat.ai/papers/10.1201/9780203301302-8
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From user-centered to participatory design approaches. (2002). Design and the Social Sciences. https://doi.org/10.1201/9780203301302-8

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.