Cited by 133Health Policy Implementation ScienceHealth Services Management and PolicyManagement and Organizational Studies

Is the metaphor of 'barriers to change' useful in understanding implementation? Evidence from general medical practice

Checkland, Kath, Harrison, Stephen, Marshall, Martin·2007·Journal of Health Services Research & Policy

Abstract

Objectives: To investigate how general medical practices in the UK react to bureaucratic initiatives, such as National Health Service (NHS) National Service Frameworks (NSFs), and to explore the value of the metaphor of 'barriers to change' for understanding this. Methods: Interviews, non-participant observation and documentary analysis within case studies of four practices in northern England. Results: The practices had not actively implemented NSFs. At interview, various 'barriers' that had prevented implementation were listed, including the complexity of the documents and lack of time. Observation suggested that these barriers were constructions used by the participants to make sense of the situation in which they found themselves. Conclusion: The metaphor of 'removing barriers to change' was of limited use in a context where non-implementation of policy was an emergent property of underlying organizational realities, likely to be modifiable only if these realities were addressed.

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Crossref · 10.1258/135581907780279657

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Cited by 133

Authors
Checkland, K., Harrison, S., & Marshall, M.
Affiliations
University of Manchester (GB)
Venue
Journal of Health Services Research & Policy
Published
2007-04-01
Volume
12
Issue
2
Pages
95-100
ISSN
  • 1355-8196 (ISSN-L)
  • 1758-1060
OpenAlex
W2170457652
Cited by
133
References
0
Citations by year
2026: 6 · 2025: 1 · 2024: 5 · 2023: 6 · 2022: 22 · 2021: 4 · 2020: 5 · 2019: 5 · 2018: 6 · 2017: 8 · 2016: 12 · 2015: 7 · 2014: 8 · 2013: 6 · 2012: 6
FWCI
10.53
Type
journal article
Language
en
Open access
closed
Locations
  • Journal of Health Services Research & Policy (publishedVersion)
  • PubMed (publishedVersion)
  • Research Explorer (The University of Manchester) (publishedVersion)
Topics
  • Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
  • Health Sciences › Health Professions › General Health Professions › Health Services Management and Policy
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
Keywords
barriers to change, health policy implementation, National Service Framework, general practice, organizational reality, National Health Service
MeSH terms
Attitude of Health Personnel, Diffusion of Innovation, England, Family Practice, Group Practice, Health Plan Implementation, Humans, Interviews as Topic, Organizational Innovation, Politics, Practice Management, Medical, Sociology, Medical, State Medicine, Evidence-Based Medicine, Metaphor, Organizational Case Studies, Government Regulation, Qualitative Research

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