How does IT ambidexterity impact organizational agility?
Abstract
Organizational agility is a significant business capability. Though there have been numerous studies about the effects of information technology (IT) capabilities on organizational agility, there has been limited attention on the enabling effects of IT ambidexterity, namely, the dual capacity to explore and exploit IT resources and practices. We propose that IT ambidexterity enhances organizational agility by facilitating operational ambidexterity, and that the magnitude of facilitation depends on the level of environmental dynamism. We test these relationships utilizing data from a large-scale, matched-pair field survey of business and IT executives. The results confirm that a firm’s IT ambidexterity does enhance its organizational agility through the mediated effects of operational ambidexterity, and that the dynamism of a firm’s environment affects these relationships.
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The capacity to swiftly reconfigure resources in response to external shifts predicted improved achievement across a range of vital performance targets in local government entities.
“Lee et al. (2015) surveyed over 100 local government entities, revealing that the capacity to swiftly reconfigure resources in response to external shifts predicted improved achievement across a range of vital performance targets (Lee et al. 2015).”
From How Do Digital Capabilities Affect Organizational Performance in the Public Sector? The Mediating Role of the Organizational Agility (2024) · cites this paper as Lee et al. 2015
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References 79 · Cited by 447
- Authors
- Lee, O.-K. (., Sambamurthy, V., Lim, K. H., & Wei, K. K.
- Affiliations
- University of Massachusetts Boston (US)
- Michigan State University (US)
- City University of Hong Kong (HK)
- Venue
- Information Systems Research
- Published
- 2015-06
- Volume
- 26
- Issue
- 2
- Pages
- 398-417
- ISSN
- 1047-7047 (ISSN-L)
- 1526-5536
- OpenAlex
- W2223198708
- Cited by
- 447
- References
- 79
- Citations by year
- 2026: 41 · 2025: 50 · 2024: 65 · 2023: 59 · 2022: 66 · 2021: 41 · 2020: 44 · 2019: 33 · 2018: 23 · 2017: 15 · 2016: 8 · 2015: 2
- FWCI
- 35.00
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information Systems Research (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Keywords
- organizational agility, environmental dynamism, IT capabilities, exploration and exploitation, business executives
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