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Cited by 405

Remembrance of Things Past? The Dynamics of Organizational Forgetting

Holan, Pablo Martin de, Phillips, Nelson·2004·Management Science
DOI 10.1287/mnsc.1040.0273
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Abstract

How organizations create, transfer, and retain knowledge has been the focus of intensive investigation by management researchers. However, one aspect of the dynamics of knowledge—organizational forgetting—has received comparatively little attention. In this paper, we draw on an exploratory, multiple-case study of learning in international strategic alliances to explore how and why organizations forget. Based on our case study, we develop a theory of organizational forgetting, discuss the role of forgetting in the dynamics of organizational knowledge, and present a typology of types of organizational forgetting.

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Crossref · 10.1287/mnsc.1040.0273

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  • Retraining presumes a baseline, documentation presumes knowledge the firm once held, and reinsourcing presumes an internal standard for judging the vendor; borrowed competence supplies none of the three, so it is far cheaper to prevent than to build after the fact.

    “Retraining presumes a baseline, documentation presumes knowledge the firm once held [18], and reinsourcing presumes an internal standard for judging the vendor.Borrowed competence supplies none of the three, so it is far cheaper to prevent than to build after the fact.”

    From Borrowed Competence: When AI-Driven HR Builds Startups’ People Capability and When It Hollows It Out (2026) · cites this paper as [18]

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Authors
Holan, P. M. D., & Phillips, N.
Affiliations
  • Instituto de Empresa and INCAE, Pinar 7, 1 ra Planta, Madrid, Spain 28006
  • Judge Institute of Management Studies, University of Cambridge, Trumpington Street, Cambridge, United Kingdom CB2 1AG
Venue
Management Science
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Published
2004-11
Volume
50
Issue
11
Pages
1603-1613
ISSN
  • 0025-1909
  • 1526-5501
DOI
10.1287/mnsc.1040.0273
Cited by
405
References
6
Language
en

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