The DOI matches its Crossref record.
Primary Care And Health System Performance: Adults' Experiences In Five Countries: Differing performance levels among countries highlight the potential for improvement and cross-national learning.
Abstract
This paper reports on a 2004 survey of primary care experiences among adults in Australia, Canada, New Zealand, the United Kingdom, and the United States. The survey finds shortfalls in delivery of safe, effective, timely, or patient-centered care, with variations among countries. Delays in lab test results and test errors raise safety concerns. Failures to communicate, to engage patients, or to promote health are widespread. Aside from clinical preventive care, the United States performs poorly on most care dimensions in the study, with notable cost-related access concerns and short-term physician relationships. Contrasts across countries point to the potential to improve performance and to learn from international initiatives.
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Citations
Cited by
Contribution of Primary Care to Health Systems and Health
STARFIELD, B., SHI, L., & MACINKO, J. (2005) · The Milbank Quarterly · doi:10.1111/j.1468-0009.2005.00409.x · Cited by 5,507
Barber, R. M., Fullman, N., Sorensen, R. J. D., Bollyky, T., McKee, M., Nolte, E., Abajobir, A. A., Abate, K. H., Abbafati, C., Abbas, K. M., et al. (2017) · The Lancet · doi:10.1016/s0140-6736(17)30818-8 · Cited by 764
Missed and delayed diagnoses in the ambulatory setting: a study of closed malpractice claims
Gandhi, T. K., Kachalia, A., Thomas, E. J., Puopolo, A. L., Yoon, C., Brennan, T. A., & Studdert, D. M. (2006) · Annals of Internal Medicine · doi:10.7326/0003-4819-145-7-200610030-00006 · Cited by 662
The use of health information technology in seven nations
Jha, A. K., Doolan, D., Grandt, D., Scott, T., & Bates, D. W. (2008) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2008.06.007 · Cited by 420
Schoen, C., Osborn, R., Huynh, P. T., Doty, M., Peugh, J., & Zapert, K. (2006) · Health Affairs · doi:10.1377/hlthaff.25.w555 · Cited by 331
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Metadata
- Authors
- Schoen, C., Osborn, R., Huynh, P. T., Doty, M., Davis, K., Zapert, K., & Peugh, J.
- Venue
- Health Affairs
- Publisher
- Health Affairs Publishing, LLC
- Published
- 2004-01
- Volume
- 23
- Issue
- Suppl1
- Pages
- W4-487-W4-503
- ISSN
- 0278-2715 (ISSN-L)
- 1544-5208
- OpenAlex
- W1982041861
- Cited by
- 286
- References
- 0
- FWCI
- 49.95
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Primary Care And Health System Performance: Adults' Experiences In Five Countries: Differing performance levels among countries highlight the potential for improvement and cross-national learning. https://app.cochat.ai/papers/10.1377/hlthaff.w4.487
- The paper
- Schoen, C., Osborn, R., Huynh, P. T., Doty, M., Davis, K., Zapert, K., & Peugh, J. (2004). Primary Care And Health System Performance: Adults' Experiences In Five Countries: Differing performance levels among countries highlight the potential for improvement and cross-national learning. Health Affairs. https://doi.org/10.1377/hlthaff.w4.487
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
