A study on usage of IT and its implications on e-procurement in Indian organisations
Abstract
Information technology (IT) plays a crucial role in the adoption of e-procurement. This paper reports the findings of a survey carried out in 36 Indian organisations to ascertain the impact of IT on e-procurement practices. The findings of the survey suggests that the deployment of IT in Indian organisations is of a level that can be quite helpful in improving internal business process efficiency such as better inventory control, reduced cost and time and improved customer service. While the organisations seem to have the necessary strength (IT infrastructure and flexibility) for adoption of e-procurement, the technological barriers (security concerns and incompatibility) are still to be surmounted. Internet security concerns, loss of information sharing, and legal legitimacy issues are the three most important factors that needs to be addressed properly for building trust on internet. However a grey area, as identified by the survey is that use of IT by small and medium enterprises is low and it needs to be increased.
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IT usage in e-procurement in Indian organizations improves business process efficiency, including enhanced inventory control, cost and time reduction, and improved customer service.
“Based on a survey conducted among 36 organizations, the author highlights the positive effects of IT usage, including improved business process efficiency, such as enhanced inventory control, cost and time reduction, and improved customer service.”
From Transformative Procurement Trends: Integrating Industry 4.0 Technologies for Enhanced Procurement Processes (2023) · cites this paper as [64]
Persistent security concerns hinder widespread adoption of IT infrastructure for e-procurement.
“However, the study also identifies persistent security concerns that hinder the widespread adoption of IT infrastructure for e-procurement.”
From Transformative Procurement Trends: Integrating Industry 4.0 Technologies for Enhanced Procurement Processes (2023) · cites this paper as [64]
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References 67 · Cited by 11
- Authors
- Gupta, M., & Narain, R.
- Affiliations
- Motilal Nehru National Institute of Technology (IN)
- Venue
- International Journal of Business Information Systems
- Publisher
- Inderscience Publishers
- Published
- 2012
- Volume
- 10
- Issue
- 2
- Pages
- 222
- ISSN
- 1746-0972 (ISSN-L)
- 1746-0980
- OpenAlex
- W2057266917
- Cited by
- 11
- References
- 67
- Citations by year
- 2023: 1 · 2018: 1 · 2016: 2 · 2015: 1 · 2014: 6
- FWCI
- 4.57
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Business Information Systems (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Business and International Management › E-commerce and Technology Innovations
- Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
- Keywords
- e-procurement, information technology adoption, Indian organizations, business process efficiency, inventory management, cost reduction, information sharing, legal legitimacy, small and medium-sized enterprises, IT infrastructure
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