Exceptional Data Quality Using Intelligent Matching and Retrieval
Open accessAbstract
Recent advances in enterprise web‐based software have created a need for sophisticated yet user‐friendly data‐quality solutions. A new category of data‐quality solutions that fill this need using intelligent matching and retrieval algorithms is discussed. Solutions are focused on customer and sales data and include realtime inexact search, batch processing, and data migration. Users are empowered to maintain higher quality data resulting in more efficient sales and marketing operations. Sales managers spend more time with customers and less time managing data.
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Up to 40% of email addresses change every two years.
“as seen in marketing, where up to 40% of email addresses change every two years [35].”
From Data Quality in the Age of AI: A Review of Governance, Ethics, and the FAIR Principles (2025) · cites this paper as [35]
The Results and Impact section reports faulty and duplicate CRM records, but does not give a rate at which email addresses change. Searches for the 40% figure and a two-year change interval found no matching passage in our copy. (LLM, conf=0.75)
Experimental — accuracy not yet measuredA German survey found that 66% of companies validate data quality with Excel or Access, and 63% do so manually without long-term planning.
“a German survey found that 66% of companies validate data quality with Excel or Access, and 63% do so manually without long-term planning [35].”
From Data Quality in the Age of AI: A Review of Governance, Ethics, and the FAIR Principles (2025) · cites this paper as [35]
The Existing Solutions section describes manual data cleansing using spreadsheets, but does not report a German survey or identify Excel or Access. Searches for the 66% and 63% figures found no passage supporting either statistic or the claim about long-term planning. (LLM, conf=0.77)
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Research works printed but not linked: 12
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Cited by
Sorted by citations
Data Quality in the Age of AI: A Review of Governance, Ethics, and the FAIR Principles
Guillen-Aguinaga, M., Aguinaga-Ontoso, E., Guillen-Aguinaga, L., Guillen-Grima, F., & Aguinaga-Ontoso, I. (2025) · Data · doi:10.3390/data10120201 · Cited by 37 · see citing works
Data Quality in Customer Relationship Management (CRM): Literature Review
Petrović, M. (2020) · Strategic Management · doi:10.5937/straman2002040p · Cited by 19 · see citing works
- Authors
- Bidlack, C., & Wellman, M. P.
- Affiliations
- University of Michigan (US)
- ORCID
- Wellman, Michael P.
- Venue
- AI Magazine
- Publisher
- Wiley
- Published
- 2010-03
- Volume
- 31
- Issue
- 1
- Pages
- 65-73
- ISSN
- 0738-4602 (ISSN-L)
- 2371-9621
- OpenAlex
- W1519949090
- Cited by
- 5
- References
- 0
- Citations by year
- 2021: 1 · 2020: 1 · 2015: 1 · 2013: 2
- FWCI
- 0.87
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- AI Magazine (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Data Quality and Management
- Physical Sciences › Computer Science › Information Systems › Information Retrieval and Data Mining
- Social Sciences › Sociology and Political Science › Survey Methodology and Nonresponse
- Keywords
- data quality, customer data, sales data, data migration, batch processing, real-time search, enterprise software
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