The DOI matches its Crossref record; 53 of the 55 references it cites were found in a registry or an index.
Power to the People: The Role of Humans in Interactive Machine Learning
Open accessAbstract
Systems that can learn interactively from their end‐users are quickly becoming widespread. Until recently, this progress has been fueled mostly by advances in machine learning; however, more and more researchers are realizing the importance of studying users of these systems. In this article we promote this approach and demonstrate how it can result in better user experiences and more effective learning systems. We present a number of case studies that demonstrate how interactivity results in a tight coupling between the system and the user, exemplify ways in which some existing systems fail to account for the user, and explore new ways for learning systems to interact with their users. After giving a glimpse of the progress that has been made thus far, we discuss some of the challenges we face in moving the field forward.
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“The resulting tight coupling between humans and machines, with the two influencing one another, makes it increasingly difficult, or even impossible, to decouple their influence on the resulting model (Amershi et al., 2014).”
From Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021) · cites this paper as Amershi et al., 2014
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“Owing to their inherent complexity and uncertainty, augmentation efforts often fail (Amershi et al., 2014).”
From Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021) · cites this paper as Amershi et al., 2014
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“Contrary to automation, augmentation demands continued human involvement and experimentation (Amershi et al., 2014).”
From Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021) · cites this paper as Amershi et al., 2014
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“Through augmentation, humans and machines become so closely intertwined that they collectively exhibit entirely new, emergent behaviors, which neither show individually (Amershi et al., 2014).”
From Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021) · cites this paper as Amershi et al., 2014
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“Augmentation is therefore a coevolutionary process during which humans learn from machines and machines learn from humans (Amershi, Cakmak, Knox, & Kulesza, 2014;Rahwan et al., 2019).”
From Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021) · cites this paper as Amershi, Cakmak, Knox, & Kulesza, 2014
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“-Data Design: Design issues on data collection, pre-processing, cleaning, labeling and augmentation, including big data challenges [17,23,25-27, 31,33,41,44,74-76,105,114-116].”
From Software engineering challenges for machine learning applications: A literature review (2020) · cites this paper as [25]
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“-Visualization: Technical challenges on visualization techniques for the design of ML applications [25,56,63,122,123].”
From Software engineering challenges for machine learning applications: A literature review (2020) · cites this paper as [25]
In the citing paper
“-Tools: Needs of designing tools for ML applications, such as tools for non-expert ML designers, visualization tools for understanding the relationships between data and the behavior of algorithms, tools for ensuring interoperability with other tools, and domain-specific language (DSL) support [16,25,42,66].”
From Software engineering challenges for machine learning applications: A literature review (2020) · cites this paper as [25]
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Cites
A decision-theoretic generalization of on-line learning and an application to boosting
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Research works printed but not linked: 2
- Amershi S., 2009, Proceedings of the ACM Symposium on User Interface Software and Technology, 2009 (UIST 2009), 47
- Kamar E., 2012, Proceedings of the International Conference on Autonomous Agents and Multi‐Agent Systems (AAMAS 2012)
Cited by
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Items 1,001–1,004 of 1,004
Jillahi, K. B., Usman, Z. S., & Nche, C. (2026) · Data & Knowledge Engineering · doi:10.1016/j.datak.2026.102605
Governing the Agentic Enterprise Guardrails for Autonomous AI Agents in B2BPreprint
Alam, S. M. K. (2026) · SSRN Electronic Journal · doi:10.2139/ssrn.6626059
Adnyana, K., & Schwung, A. (2026) · SSRN Electronic Journal · doi:10.2139/ssrn.6635083
Look at Me When I Talk to You: A Video Dataset to Enable Voice Assistants to Recognize Errors
Cuadra, A., Lee, H., Cho, J., & Ju, W. (2021) · arXiv · doi:10.48550/arxiv.2104.07153 · Cited by 5
Metadata
- Authors
- Amershi, S., Cakmak, M., Knox, W. B., & Kulesza, T.
- Affiliations
- Microsoft (United States) (US)
- Massachusetts Institute of Technology (US)
- Oregon State University (US)
- Venue
- AI Magazine
- Publisher
- Wiley
- Published
- 2014-12
- Volume
- 35
- Issue
- 4
- Pages
- 105-120
- ISSN
- 0738-4602 (ISSN-L)
- 2371-9621
- OpenAlex
- W1501005121
- Cited by
- 1,084
- References
- 55
- Citations by year
- 2026: 139 · 2025: 127 · 2024: 106 · 2023: 101 · 2022: 111 · 2021: 172 · 2020: 111 · 2019: 83 · 2018: 63 · 2017: 33 · 2016: 22 · 2015: 14 · 2014: 2
- FWCI
- 23.60
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- AI Magazine (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Machine Learning and Algorithms
- Physical Sciences › Computer Science › Artificial Intelligence › Intelligent Tutoring Systems and Adaptive Learning
- Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
- Keywords
- interactive machine learning, human-in-the-loop learning, user modeling, user experience, human-computer interaction, learning systems
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