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The Human Factor in Explainable AI Frameworks for User Trust and Cognitive Alignment
Open accessAbstract
Artificial Intelligence (AI) is transforming decision-making in critical fields like healthcare, finance, and governance.However, its "black box" nature undermines trust and comprehension.Explainable AI (XAI) addresses this by enhancing transparency and interpretability, yet aligning explainability with human cognitive and emotional needs remains challenging.This paper explores principles and methodologies for designing human-centered XAI, emphasizing user profiling, dynamic explanations, and ethical considerations like fairness and accountability.Key contributions include adaptive explanations tailored to diverse user needs and strategies to mitigate biases, advancing AI systems that are transparent, accessible, and trustworthy.
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“Critically, BeliefShift provides the first quantitative framework for measuring what prior work has theorized as the mirroring effect , the tendency of LLM agents to progressively reflect and reinforce user identity over sustained interactions [6, 3].”
From BeliefShift: Benchmarking Temporal Belief Consistency and Opinion Drift in LLM Agents (2026) · cites this paper as [3]
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“suggesting that at smaller scales, models lose the ability to discriminate between evidence and conversational pressure entirely [3].”
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Metadata
- Authors
- Myakala, P. K., Jonnalagadda, A. K., & Bura, C.
- Affiliations
- University of Colorado Boulder (US)
- Corresponding author
- Praveen Kumar Myakala
- Venue
- IARJSET
- Publisher
- Tejass Publishers
- Published
- 2025-01-16
- Volume
- 12
- Issue
- 01
- ISSN
- 2393-8021 (ISSN-L)
- 2394-1588
- OpenAlex
- W4406577700
- Cited by
- 18
- References
- 0
- Citations by year
- 2026: 1 · 2025: 17
- FWCI
- 7.25
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- IARJSET (publishedVersion)
- SSRN Electronic Journal (acceptedVersion)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
- Physical Sciences › Computer Science › Artificial Intelligence › Ethics and Social Impacts of AI
- Social Sciences › Human Factors and Ergonomics › Human-Automation Interaction and Safety
- Keywords
- explainable AI, human-centered AI, user trust, cognitive alignment, user profiling, adaptive explanations, algorithmic fairness, accountability, bias mitigation, transparency, interpretability, human-AI interaction
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