The DOI matches its Crossref record; 18 of the 18 references it cites were found in a registry or an index.
INVESTIGATING STUDENT SATISFACTION IN ONLINE LEARNING: THE ROLE OF STUDENT INTERACTION AND ENGAGEMENT IN DISTANCE LEARNING UNIVERSITY
Open accessAbstract
This study aimed to analyze student satisfaction and engagement effect in online learning which are influenced by student interaction. We use the concept of interaction which is divided into three types of interactions, namely student interactions with other students, student interactions with tutors/teachers, and student interactions with content. We conducted this research in an open and distance learning university in Indonesia. To answer the research goals, we applied a quantitative research approach utilizing structural equation modelling to verify our proposed hypotheses. To gain the data, we exploit an online survey through a questionnaire and the data were being collected randomly. The population of this study was all students in Faculty of Economics who registered in online learning at the first semester of 2018 that reach as many as 124,041 students. We attached the questionnaires in all online classes and 4,305 of them were completed and could be used for statistical analysis. We proposed four hypotheses and based on the result of structural modelling, we verified that all the hypotheses were supported. The statistical analysis has found that interaction among students, interaction between students and teacher, and interaction between students and content have positive impact on student engagement. The results also showed that student engagement has positive impact on student satisfaction. We discuss the practical implication and suggestion for future research in the results and discussion section.
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“In an online setting, student engagement is equally crucial to their success and performance [24].”
From Impact of online learning on student's performance and engagement: a systematic review (2024) · cites this paper as [24]
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A Meta-Analysis of Three Types of Interaction Treatments in Distance Education
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Gray, J. A., & DiLoreto, M. (2016) · The international journal of educational leadership preparation · Cited by 568
A predictive study of student satisfaction in online education programs
Kuo, Y.-C., Walker, A. E., Belland, B. R., & Schroder, K. E. E. (2013) · The International Review of Research in Open and Distributed Learning · doi:10.19173/irrodl.v14i1.1338 · Cited by 540
Modes of Interaction in Distance Education: Recent Developments and Research Questions
Anderson, T. D. (2003) · AUSpace (Athabasca University) · Cited by 453
Staying the Course: A Study in Online Student Satisfaction and Retention
Herbert, M. (2006) · Cited by 239
Research works printed but not linked: 2
- Dixson, M. D. (2010). Creating effective student engagement in online courses: What do students find engaging? Journal of the Scholarship of Teaching and Learning, 10(2), 1–13.
- Sekaran, U., & Bougie, R. (2013). Research Methids for Business. A Skill-Building Approach. 6th edition. Chichester: John Wiley & Sons, Ltd.
Cited by
Ho, I. M. K., Cheong, K. Y., & Weldon, A. (2021) · PLoS ONE · doi:10.1371/journal.pone.0249423 · Cited by 262
Impact of online learning on student's performance and engagement: a systematic review
Akpen, C. N., Asaolu, S., Atobatele, S., Okagbue, H., & Sampson, S. (2024) · Discover Education · doi:10.1007/s44217-024-00253-0 · Cited by 205
“In an online setting, student engagement is equally crucial to their success and performance [24].”
Akram, H., & Li, S. (2024) · Perceptual and Motor Skills · doi:10.1177/00315125241248709 · Cited by 142
Almulla, M. A., & Al-Rahmi, W. M. (2023) · Sustainability · doi:10.3390/su15053978 · Cited by 130
Mohammed, L. A., Aljaberi, M. A. A., Amidi, A., Abdulsalam, R., Lin, C., Hamat, R. A., & Abdallah, A. M. (2022) · European Journal of Investigation in Health Psychology and Education · doi:10.3390/ejihpe12080079 · Cited by 80
Metadata
- Authors
- MUZAMMIL, M., SUTAWIJAYA, A., & HARSASI, M.
- Affiliations
- Indonesia Open University (ID)
- Venue
- Turkish Online Journal of Distance Education
- Published
- 2020-07-17
- Volume
- 21
- Issue
- Special Issue-IODL
- Pages
- 88-96
- ISSN
- 1302-6488 (ISSN-L)
- OpenAlex
- W3043515395
- Cited by
- 128
- References
- 18
- Citations by year
- 2026: 9 · 2025: 20 · 2024: 25 · 2023: 34 · 2022: 25 · 2021: 13 · 2020: 1
- FWCI
- 27.66
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- Turkish Online Journal of Distance Education (publishedVersion)
- DergiPark (Istanbul University) (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Topics
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Education › Technology-Enhanced Education Studies
- Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
- Keywords
- student satisfaction, online learning, student engagement, student interaction, peer interaction, student-teacher interaction, learner-content interaction, distance education
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