The DOI matches its Crossref record, with a small difference in title or year.
United Nations E-Government Survey 2022: The Future of Digital Government
Abstract
The United Nations E-Government Survey is published by DPIDG, UN DESA, once every two years. The 2022 Survey is the 12th edition, following a consistent methodology first adopted in 2003. The Survey assesses global and regional e-government development through a comparative rating of national government portals relative to one another. It is not designed to capture e-government development in an absolute sense, but rather to provide a snapshot of country trends and relative rankings of e-government development in the implementation of the Sustainable Development Goals (SDGs). It presents the trends and relative rankings of e-government development across 193 Member States through a quantitative composite index, the E-Government Development Index (EGDI), with three separate components - the Online Service Index (OSI), Telecommunication Infrastructure Index (TII), and Human Capital Index (HCI).
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“The nine European countries in cluster A are among the world leaders in e-government development and show the most homogeneous e-government development [44].”
From E-Government Development—A Key Factor in Government Administration Effectiveness in the European Union (2023) · cites this paper as [44]
In the citing paper
“Malta recorded an increase in the three EGDI indices (OSI, TII, and HCI), the only EU country that entered the top 15 with the highest EGDI.”
From E-Government Development—A Key Factor in Government Administration Effectiveness in the European Union (2023) · cites this paper as [44]
In the citing paper
“Also worth noting are the significant developments in Sweden (a 10 percent increase in the OSI) and the Netherlands (a 4.4 percent increase in the TII).”
From E-Government Development—A Key Factor in Government Administration Effectiveness in the European Union (2023) · cites this paper as [44]
In the citing paper
“Of the top 15 countries that recorded the highest EGDI globally, six are high-income EU member states, Denmark (1st place in the world ranking), followed by Finland, Sweden, Estonia, the Netherlands, and Malta [44].”
From E-Government Development—A Key Factor in Government Administration Effectiveness in the European Union (2023) · cites this paper as [44]
In the citing paper
“Compared to the rest of the world's states, the European Union has the most homogeneous e-government development [44].”
From E-Government Development—A Key Factor in Government Administration Effectiveness in the European Union (2023) · cites this paper as [44]
Citations
Cited by
Sorted by citations
Digital Transformation of Public Sector Governance With IT Service Management–A Pilot Study
Sarwar, M. I., Abbas, Q., Alyas, T., Alzahrani, A., Alghamdi, T., & Alsaawy, Y. (2023) · IEEE Access · doi:10.1109/access.2023.3237550 · Cited by 101
Doran, N. M., Puiu, S., Bădîrcea, R. M., Pirtea, M. G., Doran, M. D., Ciobanu, G., & Mihit, L. D. (2023) · Electronics · doi:10.3390/electronics12030641 · Cited by 76
Recommendations for digital inclusion in the use of European digital public services
Morte-Nadal, T., & Esteban-Navarro, M. Á. (2025) · Humanities and Social Sciences Communications · doi:10.1057/s41599-025-04576-7 · Cited by 30
Metadata
- Authors
- United Nations Department of Economic and Social Affairs
- Corresponding author
- United Nations Department of Economic and Social Affairs
- Venue
- United Nations E-Government Survey
- Publisher
- United Nations
- Published
- 2022-10-20
- ISSN
- 2411-8257 (ISSN-L)
- 2411-829X
- OpenAlex
- W4309116805
- Cited by
- 59
- References
- 0
- Citations by year
- 2026: 12 · 2025: 15 · 2024: 22 · 2023: 9
- FWCI
- 20.64
- Type
- book
- Language
- en
- Open access
- closed
- Locations
- United Nations e-government survey (publishedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Political Science and International Relations › Public Administration in Developing Nations
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › ICT Impact and Policies
- Keywords
- e-government development, e-government development index, human capital index, Sustainable Development Goals, country rankings, telecommunications infrastructure, human capital, digital public services
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: United Nations E-Government Survey 2022: The Future of Digital Government. https://app.cochat.ai/papers/10.18356/9789210019446
- The paper
- United Nations Department of Economic and Social Affairs. (2022). United Nations E-Government Survey 2022: The Future of Digital Government. United Nations E-Government Survey. https://doi.org/10.18356/9789210019446
