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Alexa, tell me more – about new best friends, the advantage of hands-free operation and life-long learning
Open accessAbstract
The demographic change and the digital transformation are two phenomena that change our society. In the future, the demographic change will lead to an increasing proportion of older people. Elderly people often feel lonely and cannot fully take part in social life. Our research explores how to increase the participation of elderly people in social activities and how to reduce loneliness with the help of digital solutions. For this purpose, we equipped a group of elderly people living in the same neighborhood with Amazon Echo Show devices. This experience report presents our evaluation strategy and results. We present the expectations of the participants, how they used the device, and the results regarding user acceptance. It turned out that the device is easy to use and became a beloved member of the household, and that the participants felt less lonely and more socially interconnected.
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“Integrated Camera: Facilitates home monitoring and video calls, supporting social interaction and security, especially for older adults living alone or distant from family [49].”
From Adapting Voice Assistant Technology for Older Adults: A Comprehensive Study on Usability, Learning Patterns, and Acceptance (2025) · cites this paper as [49]
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Cited by
Carolus, A., Augustin, Y., Markus, A., & Wienrich, C. (2023) · Computers and Education: Artificial Intelligence · doi:10.1016/j.caeai.2022.100114 · Cited by 128
Corbett, C. F., Wright, P. J., Jones, K., & Parmer, M. (2021) · Frontiers in Public Health · doi:10.3389/fpubh.2021.742012 · Cited by 72
Virtual Home Assistant Use and Perceptions of Usefulness by Older Adults and Support Person Dyads
Corbett, C. F., Combs, E. M., Wright, P. J., Owens, O. L., Stringfellow, I., Nguyen, T., & Son, C. R. V. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18031113 · Cited by 62
Schlomann, A., Wahl, H.-W., Zentel, P., Heyl, V., Knapp, L., Opfermann, C., Krämer, T., & Rietz, C. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.684012 · Cited by 36
Voice Controlled Devices and Older Adults – A Systematic Literature Review
Jakob, D. (2022) · Lecture notes in computer science · doi:10.1007/978-3-031-05581-2_14 · Cited by 32
Metadata
- Authors
- Scherr, S. A., Meier, A., & Cihan, S.
- ORCID
- Scherr, Simon André
- Venue
- Gesellschaft für Informatik e.V.
- Publisher
- Gesellschaft für Informatik e.V.
- Published
- 2020
- OpenAlex
- W3091336016
- Cited by
- 13
- References
- 0
- Citations by year
- 2026: 2 · 2025: 4 · 2024: 1 · 2022: 2 · 2021: 4
- FWCI
- 4.20
- Type
- conference paper
- Language
- en
- Open access
- green
- doi.org
- Locations
- Fraunhofer-Publica (Fraunhofer-Gesellschaft) (submittedVersion)
- Gesellschaft für Informatik (GI)
- Topics
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- hands-free operation, voice assistants, older adults, loneliness, social participation (health and rehabilitation), digital transformation, user acceptance, user experience, social connectedness, lifelong learning
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- CoChat. (2026). Citation check: Alexa, tell me more – about new best friends, the advantage of hands-free operation and life-long learning. https://app.cochat.ai/papers/10.18420/muc2020-ws120-342
- The paper
- Scherr, S. A., Meier, A., & Cihan, S. (2020). Alexa, tell me more – about new best friends, the advantage of hands-free operation and life-long learning. Gesellschaft für Informatik e.V. https://doi.org/10.18420/muc2020-ws120-342
