The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Uber's Drivers: Information Asymmetries and Control in Dynamic Work
Open accessOverview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
The Rise of the Network Society
Castells, M. (2009) · doi:10.1002/9781444319514 · Cited by 4,664
Gillespie, T. (2010) · New Media & Society · doi:10.1177/1461444809342738 · Cited by 2,522 · cited 1×
“Uber, like other companies in the on-demand economy (Smith & Leberstein, 2015), uses its identity as both a platform and a technology company to define its role (Gillespie, 2010) as a neutral intermediary that facilitates access to underused and undercommoditized goods and services (Lobel, 2015, p.”
Gillespie, T. (2014) · Media Technologies · doi:10.7551/mitpress/9042.003.0013 · Cited by 1,016
Difference and Dependence among Digital Workers: The Case of Amazon Mechanical Turk
Irani, L. (2015) · South Atlantic Quarterly · doi:10.1215/00382876-2831665 · Cited by 367
Research works printed but not linked: 79
- D N Anderson, 2014, Not just a taxi"? For-profit ridesharing, driver strategies, and VMT, Transportation, 1099, 10.1007/s11116-014-9531-8 · DOI
- A Aneesh, 2009, Global labor: Algocratic modes of organization, International Journal of Communication, 27, 347, 10.1111/j.1467-9558.2009.01352.x · DOI · Paper page
- Anonymous, 2015, My nine months as an Uber customer service rep. The Billfold
- J Beniger, 1989, The control revolution: Technological and economic origins of the information society
- J Bhuiyan, 2016, Contracts and chaos: Inside Uber's customer service struggles
- L Boltanski, 1999, The new spirit of capitalism
- H Braverman, 1974, Labor and monopoly capital: The degradation of work in the twentieth century
- J Bruder, 2015, These workers have a new demand: Stop watching us. The Nation
- J Brustein, 2013, Uber explains why $35 a mile was the right price
- H Campbell, 2016, Uber to cut rates in more than 100 cities
- H Campbell, 2016, Why is Uber giving away so much money right now?
- N D Chan, 2012, Ridesharing in North America: Past, present, and future, Transport Reviews, 32, 93, 10.1080/01441647.2011.621557 · DOI · Paper page
- M A Cherry, 2012, The gamification of work, Hofstra Law Review, 40, 851
- L Clark, 2015, Uber denies researchers "phantom cars" map claim
- B Cohen, 2014, Ride on! Mobility business models for the sharing economy, Organization & Environment, 27, 279, 10.1177/1086026614546199 · DOI · Paper page
- 2016, International Journal of Communication, 10, 10.1002/9781118541555.wbiepc078 · DOI
- A Case Study of Uber's Drivers 3779
- G Deleuze, 1990, Postscript on control societies, Negotiations, 177
- N Diakopoulos, 2015, How Uber surge pricing really works
- M Facey, 2010, Maintaining talk" among taxi drivers: Accomplishing health-protective behaviour in precarious workplaces, Health & Place, 16, 1259, 10.1016/j.healthplace.2010.08.014 · DOI
- L Fuller, 1991, Consumers' reports: Management by customers in a changing economy, Work, Employment and Society, 5, 1, 10.1177/0950017091005001002 · DOI
- M Furuhata, 2013, Ridesharing: The state-of-the-art and future directions, Transportation Research Part B, 57, 28, 10.1016/j.trb.2013.08.012 · DOI · Paper page
- M Girard, 2002, Distributing intelligence and organizing diversity in new media projects, Environment and Planning A, 34, 1927, 10.1068/a34197 · DOI
- M Gregg, 2011, Work's intimacy
- M Gregg, 2015, The doublespeak of the gig economy
- E Griffith, 2015, The problem with
- A Griswold, 2014, In search of Uber's unicorn. Slate
- B Gurley, 2014, A deeper look at Uber's dynamic pricing model, International Journal of Communication, 10
- J Hall, 2015, An analysis of the labor market for Uber's driver-partners in the United States, 10.3386/w22843 · DOI
- P G Hansen, 2013, Nudge and the manipulation of choice, European Journal of Risk Regulation, 4, 3, 10.1017/s1867299x00002762 · DOI · Paper page
- K Hill, 2015, Meet the lawyer taking on Uber and the rest of the on-demand economy
- A R Hochschild, 2003, The managed heart: Commercialization of human feeling, 10.1525/9780520930414 · DOI · Paper page
- E Hockstein, 2015, The gap at the app: Uber's practices fall short of written policy
- J Horwitz, 2015, Uber customer complaints from the U.S. are increasingly handled in the Philippines
- T Hwang, 2015, The mirage of the marketplace
- B Johnson, 2014, How to get away with Uber
- J Kantor, 2014, Working anything but 9 to 5. The New York Times
- D Kedmey, 2014, This is how Uber's "surge pricing" works
- S Kingsley, 2015, Accounting for market frictions and power asymmetries in online labor markets, International Journal of Communication, 7, 383, 10.1002/poi3.111 · DOI
- A Case Study of Uber's Drivers 3781
- A Lafrance, 2015, He said, she said: How Uber relied on data in an assault dispute. The Atlantic
- M K Lee, 2015, Working with machines: The impact of algorithmic, data-driven management on human workers, Proceedings of the 33rd Annual ACM SIGCHI Conference, 1603
- R Leidner, 1999, Emotional labor in service work, Annals of the American Academy of Political and Social Science, 561, 81, 10.1177/0002716299561001006 · DOI · Paper page
- H Lin, 2009, System and method for providing dynamic supply positioning for on-demand services
- O Lobel, 2015, The law of the platform
- A Lowrey, 2015, How one woman could destroy Uber's business model-And take the entire "on-demand" economy down with it
- M Lynn, 2015, Service gratuities and tipping: A motivational framework, Journal of Economic Psychology, 46, 74, 10.1016/j.joep.2014.12.002 · DOI
- G Neff, 2012, Venture labor: Work and the burden of risk in innovative industries, 10.7551/mitpress/9780262017480.001.0001 · DOI · Paper page
- E Newcomer, 2015, Uber raises funding at $62.5 billion valuation
- C O'brien, 2015, Princeton economist explains why we should all stop worrying and learn to love Uber
- O'connor, 2015, Transcript of proceedings, International Journal of Communication, 10
- O'connor, 2015, Brief for Defendant Uber Technologies, Inc.'s Opposition to Plaintiffs' Motion for Class Certification, CV 13-03826-EMC
- E Porter, 2015, Job licenses in spotlight as Uber rises. The New York Times
- R Price, 2015, The incredibly simple way to find your "secret, Business Insider
- Llc Raiser, 2015, Technology services agreement
- G Ritzer, 2010, Production, consumption, prosumption: The nature of capitalism in the age of the digital "prosumer, Journal of Consumer Culture, 10, 13
- A Rosenblat, 2015, Uber's phantom cabs
- N Saval, 2014, Cubed: A secret history of the workplace
- T Scholz, 2013, Digital labor: The Internet as playground and factory
- N Sch�ll, 2012, Addiction by design: Machine gambling in Vegas, 10.1515/9781400834655 · DOI · Paper page
- R Smart, 2015, Faster and cheaper: How ride-sourcing fills a gap in low-income Los Angeles neighborhoods
- R Smith, 2015, Rights on demand: Ensuring workplace standards and worker security in the on-demand economy, International Journal of Communication, 10
- A Case Study of Uber's Drivers 3783
- L Stark, 2015, The consumer as surveillor, Privacy Law Scholars Conference
- N Strochlic, 2015, Uber: Disability laws don't apply to us. The Daily Beast
- C R Sunstein, 2014, Nudging: A very short guide, Journal of Consumer Policy, 37, 583, 10.1007/s10603-014-9273-1 · DOI
- Uber, 2014, Dynamic pricing 101
- Uber, 2016, Find a city
- B V Uber, 2015, Services agreement
- Uber Newsroom, 2015, New survey: Drivers choose Uber for its flexibility and convenience
- Uber Newsroom, 2016, Celebrating cities: A new look and feel for Uber
- 2014, Uber partner agreement, Uber Technologies
- 2015, Uber Technologies, 10.5955/jalha.1976.147 · DOI
- 2015, The effects of Uber's surge pricing, Uber Technologies
- 2015, Introducing an all-new app for partners, Uber Technologies
- G White, 2015, In the sharing economy, no one's an employee. The Atlantic
- N Zatz, 2016, Is Uber wagging the dog with its moonlighting drivers? on labor
- E Zureik, 2003, Surveillance as social sorting: Privacy, risk and digital discrimination, 31
- D Zwick, 2015, Defending the right lines of division: Ritzer's prosumer capitalism in the age of commercial customer surveillance and big data, The Sociological Quarterly, 56, 484, 10.1111/tsq.12101 · DOI
Cited by
Digital platforms’ boundaries: The interplay of firm scope, platform sides, and digital interfaces
Gawer, A. (2021) · Long Range Planning · doi:10.1016/j.lrp.2020.102045 · Cited by 626
Dependence and precarity in the platform economy
Schor, J. B., Attwood-Charles, W., Cansoy, M., Ladegaard, I., & Wengronowitz, R. (2020) · Theory and Society · doi:10.1007/s11186-020-09408-y · Cited by 550
“Platform researchers have made similar arguments, for example that ratings-triggered deactivation of drivers on ride-hailing apps represents a form of “algorithmicmanagement” (Robinson 2017; Rosenblat and Stark 2016; Lee et al. 2015; Rosenblat 2018; Griesbach et al. 2019; Ivanova et al. 2018; Rahman 2016).”
InfluentialKöchling, A., & Wehner, M. C. (2020) · Business Research · doi:10.1007/s40685-020-00134-w · Cited by 511
Algorithms and their others: Algorithmic culture in context
Dourish, P. (2016) · Big Data & Society · doi:10.1177/2053951716665128 · Cited by 481
The ethnographer and the algorithm: beyond the black box
Christin, A. (2020) · Theory and Society · doi:10.1007/s11186-020-09411-3 · Cited by 327
Metadata
- Authors
- Rosenblat, A., & Stark, L.
- Venue
- SSRN Electronic Journal
- Publisher
- Elsevier BV
- Published
- 2015
- ISSN
- 1556-5068 (ISSN-L)
- OpenAlex
- W2100001093
- Cited by
- 300
- References
- 4
- Type
- posted content
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
