Cited by 124Online Learning and AnalyticsEvasion and Academic Success FactorsCustomer churn and segmentation

Predicting Student Attrition with Data Mining Methods

Delen, Dursun·2011·Journal of College Student Retention: Research, Theory & Practice

Abstract

Affecting university rankings, school reputation, and financial well-being, student retention has become one of the most important measures of success for higher education institutions. From the institutional perspective, improving student retention starts with a thorough understanding of the causes behind the attrition. Such an understanding is the basis for accurately predicting at-risk students and appropriately intervening to retain them. In this study, using 8 years of institutional data along with three popular data mining techniques, we developed analytical models to predict freshmen student attrition. Of the three model types (artificial neural networks, decision trees, and logistic regression), artificial neural networks performed the best, with an 81% overall prediction accuracy on the holdout sample. The variable importance analysis of the models revealed that the educational and financial variables are the most important among the predictors used in this study.

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Crossref · 10.2190/cs.13.1.b

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  • Delen (2011) found that the ANN model worked best with an accuracy rate of 81.19% and concluded that the most important predictors of student drop-out are related to the student's past and present academic achievement, and whether they receive financial support.

    “Based on a 10-fold cross validation, Delen (2011) found that the ANN model worked best with an accuracy rate of 81.19% (see Table 7) and he concluded that the most important predictors of student drop-out are related to the student's past and present academic achievement, and whether they receive financial support.”

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Authors
Delen, D.
Affiliations
Oklahoma State University (US)
Corresponding author
Delen, Dursun
Venue
Journal of College Student Retention: Research, Theory & Practice
Published
2011-05
Volume
13
Issue
1
Pages
17-35
ISSN
  • 1521-0251 (ISSN-L)
  • 1541-4167
OpenAlex
W2045487331
Cited by
124
References
0
Citations by year
2026: 3 · 2025: 12 · 2024: 13 · 2023: 13 · 2022: 16 · 2021: 13 · 2020: 14 · 2019: 10 · 2018: 3 · 2017: 7 · 2016: 3 · 2015: 7 · 2014: 5 · 2013: 4 · 2012: 1
FWCI
5.79
Type
journal article
Language
en
Open access
closed
Locations
Journal of College Student Retention Research Theory & Practice (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
  • Social Sciences › Demography › Evasion and Academic Success Factors
  • Social Sciences › Business, Management and Accounting › Marketing › Customer churn and segmentation
Keywords
student attrition, student retention, first-year students, at-risk students, attrition prediction, artificial neural networks, decision tree, logistic regression, feature importance, financial factors, educational factors, higher education institutions

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