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Cited by 736

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Shaping the Future: Business Design Through Information Technology.

Dakin, Gary, Keen, Peter G. W.·1993·The Journal of the Operational Research Society

Abstract

This book aims to provide managers with comprehensive and practical advice on their role in managing information technology as a business resource. Business change and technical change fuel each other, and the challenge for management is to get ahead of the curve, not just react to it. Managers must take the lead in setting the competitive priorities for exploiting IT. They have to drive technology, not delegate it to specialists or abdicate responsibiltity for its impact on the organization. This book describes the competitive, organizational, economic, and technical aspects of using information technology for business design. It highlights key management policy decisions, business opportunities, and potential problems in seven areas: competitive positioning through IT: geographic positioning; designing the organization; deploying human capital; managing the economics of information captial; positioning the firm's IT platform; and aligning business and technology. The book offers advice on managing information technology as a business resource and describes the competitive, organizational, economic, and technical aspects of using IT for business design. It highlights key management policy decisions, business opportunities, and potential problems in seven areas.

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Metadata

Authors
Dakin, G., & Keen, P. G. W.
Venue
The Journal of the Operational Research Society
Publisher
JSTOR
Published
1993-12
Volume
44
Issue
12
Pages
1249
ISSN
0160-5682 (ISSN-L)
OpenAlex
W3139197935
Cited by
736
References
0
FWCI
104.76
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Shaping the Future: Business Design Through Information Technology. https://app.cochat.ai/papers/10.2307/2584087
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Dakin, G., & Keen, P. G. W. (1993). Shaping the Future: Business Design Through Information Technology. The Journal of the Operational Research Society. https://doi.org/10.2307/2584087

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.