Public Management: The New Zealand Model

Abstract

ACKNOWLEDGEMENTS PREFACE PART I: THE REVOLUTION IN PUBLIC MANAGEMENT 1. THE NEW ZEALAND MODEL: KEY FEATURES AND CONTINUING DILEMMAS 2. THE IDEAS AND THEORIES UNDERPINNING THE NEW ZEALAND MODEL PART II: THE STRUCTURE OF NEW ZEALAND'S PUBLIC SECTOR 3. THE FRAMEWORK OF GOVERNMENT AND THE EVOLUTION OF THE PUBLIC SECTOR 4. INSTITUTIONAL DESIGN IN THE PUBLIC SECTOR PART III: MANAGEMENT AT THE CENTRE 5. SENIOR MANAGEMENT IN THE CORE PUBLIC SECTOR: CHIEF EXECUTIVES AND THE SENIOR EXECUTIVE SERVICE 6. THE ORGANIZATION AND PURCHASING OF POLICY ADVICE 7. PUBLIC MANAGEMENT IN A BICULTURAL SOCIETY PART IV: MANAGEMENT BEYOND THE CENTRE 8. THE CENTRE AND THE PERIPHERY: THE CONTINUING GAME 9. MANAGEMENT IN LOCAL GOVERNMENT PART V: HUMAN RESOURCE MANAGEMENT 10. MANAGING EMPLOYMENT RELATIONS 11. NEGOTIATING EMPLOYMENT CONTRACTS IN THE PUBLIC SECTOR 12. EQUAL EMPLOYMENT OPPORTUNITIES PART VI: FINANCIAL MANAGEMENT 13. DEPARTMENTAL MANAGEMENT OF RESOURCES 14. ACCOUNTABILITY AND THE COLLECTIVE INTEREST 15. THE ROLE OF THE AUDIT OFFICE PART VII: RESPONSIBLE MANAGEMENT 16. ETHOS AND ETHICS 17. ADMINISTRATIVE REVIEW AND REDRESS 18. CONCLUSIONS APPENDIX 1: A SUMMARY OF NEW ZEALAND'S PUBLIC SECTOR REFORMS 1984/95 APPENDIX 2: THE NEW ZEALAND PUBLIC SERVICE: STRIVING FOR EXCELLENCE IN SERVING NEW ZEALAND INDEX