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Recognizing and Utilizing Expertise in Work Groups: A Status Characteristics Perspective

Bunderson, J. Stuart·2003·Administrative Science Quarterly

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Abstract

This paper develops and tests a theory of expertise recognition and utilization in groups that focuses on the critical role of members' status cues as indicators of task expertise. The theory draws on status characteristics theory and past research on groups to propose that while attributions of expertise in work groups will be informed by both specific (i.e., task-relevant) and diffuse (i.e., social category) status cues, the strength of this association will be contingent on the type of cue as well as on characteristics of the group context. So, whereas specific status cues will better predict attributions of expertise in decentralized, longer-tenured groups, diffuse status cues will better predict attributions of expertise in centralized, shorter-tenured groups. Further, attributions of expertise should fully mediate the relationship between members' status cues and intragroup influence. A multilevel test of these hypotheses in a sample of self-managed production teams in a Fortune 100 high-technology firm provides strong support. Group-level analyses confirm that the alignment of intragroup influence with specific status cues is positively associated with group performance.

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Authors: Bunderson, J. S.
Affiliations: Washington University in St. Louis (US)
Corresponding author: Bunderson, J. Stuart
Venue: Administrative Science Quarterly
Publisher: JSTOR
Published: 2003-12
Volume: 48
Issue: 4
Pages: 557-591
ISSN: 0001-8392 (ISSN-L)
1930-3815
DOI: 10.2307/3556637
OpenAlex: W2087944368
Cited by: 527
References: 101
Citations by year: 2026: 18 · 2025: 29 · 2024: 25 · 2023: 14 · 2022: 35 · 2021: 30 · 2020: 27 · 2019: 34 · 2018: 32 · 2017: 31 · 2016: 30 · 2015: 33 · 2014: 26 · 2013: 38 · 2012: 25
FWCI: 3.25
Type: journal article
Language: en
Open access: closed
Licence: journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Administrative Science Quarterly (publishedVersion)
Topics: Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
Keywords: status characteristics theory, status signals, group performance, self-managing teams, work teams

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Recognizing and Utilizing Expertise in Work Groups: A Status Characteristics Perspective

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