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The State of the Notion: Knowledge Management in Practice
Abstract
To a growing number of companies, knowledge management is more than just a buzzword or a sales pitch, it is an approach to adding or creating value by more actively leveraging the know-how, experience, and judgement resident within and, in many cases, outside of an organization. Based primarily upon the results of a study of 431 U.S. and European organizations, this article describes what firms are actually doing to manage knowledge, what else they think they could be or should be doing, and what they feel are the greatest barriers they face in their efforts.
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Citations
Cited by
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Designing Virtual Customer Environments for New Product Development: Toward a Theory
Nambisan, S. (2002) · The Academy of Management Review · doi:10.5465/amr.2002.7389914 · Cited by 1,026
Nurturing interpersonal trust in knowledge-sharing networks
Abrams, L. C., Cross, R., Lesser, E., & Levin, D. Z. (2003) · Academy of Management Perspectives · doi:10.5465/ame.2003.11851845 · Cited by 697
Assessing business value of big data analytics in European firms
Côrte-Real, N., Oliveira, T., & Ruivo, P. (2017) · Journal of Business Research · doi:10.1016/j.jbusres.2016.08.011 · Cited by 538
Beyond Answers: Dimensions of the Advice Network
Cross, R., Borgatti, S. P., & Parker, A. (2001) · Social Networks · doi:10.1016/s0378-8733(01)00041-7 · Cited by 409
When the Machine Meets the Expert: An Ethnography of Developing AI for Hiring
van den Broek, E., Sergeeva, A., & Huysman, M. (2021) · MIS Quarterly · doi:10.25300/misq/2021/16559 · Cited by 330
Caputo, F., Cillo, V., Candelo, E., & Liu, Y. (2019) · Management Decision · doi:10.1108/md-07-2018-0833 · Cited by 199
Computer-mediated knowledge sharing and individual user differences: an exploratory study
Taylor, W. A. (2004) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000484 · Cited by 134
Metadata
- Authors
- Ruggles, R.
- Venue
- California Management Review
- Publisher
- SAGE Publications
- Published
- 1998-04
- Volume
- 40
- Issue
- 3
- Pages
- 80-89
- ISSN
- 0008-1256 (ISSN-L)
- 2162-8564
- OpenAlex
- W2049704493
- Cited by
- 1,295
- References
- 0
- FWCI
- 202.50
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
