The DOI matches its Crossref record; 34 of the 35 references it cites were found in a registry or an index.
Culturally Responsive Teaching Knowledge and Practices of Online Faculty
Open accessAbstract
Cultural differences between faculty and their students can create important challenges that affect the quality and efficacy of online teaching and learning. The objectives of this study were to: (a) create and pilot test an assessment for online faculty to measure culturally responsive teaching knowledge (CRT) and culturally responsive educational practices (CREP) in teaching and advising students of color, military students, LGBTQ students, religious minority students, and international students; (b) describe participants’ CRT knowledge, value, and CREP; and (c) examine differences between their knowledge and their practices. The combined pilot and main study sample was comprised of 47 completed surveys. Internal consistency reliability was high for all subscales (.895-.970); subscale intra-class correlation coefficients ranged from .526-.833. The pilot round revealed strong face and content validity. Campbell-Fiske multitrait-multimethod matrix generated evidence of construct validity. Within-group comparisons of subscale scores using Wilcoxon Signed-ranks test revealed some significant differences between perceived knowledge and practice. Mann Whitney U test did not reveal significant differences in subscale scores or overall score by sector, degree level taught, or gender. The results have important implications for faculty training, professional development, mentoring, and support. Faculty who teach online who understand and value culturally responsive pedagogy and have the knowledge and skills to implement best practices in meeting the needs of diverse learners will enhance both teaching and learning. Culturally responsive knowledges and practice are particularly important as online programs are becoming ubiquitous across traditional institutions of higher education and their core faculty are teaching an increasingly diverse student body.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Recent research highlights a growing interest in teaching practices of CRP in online environments (e.g., Heitner & Jennings, 2016), but the impact of CRP on student outcomes in online environments has not yet been explored.”
From Who Is Welcome Here? A Culturally Responsive Content Analysis of Makerspace Websites (2020) · cites this paper as Heitner & Jennings, 2016
Citations
Cites
Convergent and discriminant validation by the multitrait-multimethod matrix.
Campbell, D. T., & Fiske, D. W. (1959) · Psychological Bulletin · doi:10.1037/h0046016 · Cited by 17,116
Toward a Theory of Culturally Relevant Pedagogy
Ladson-Billings, G. (1995) · American Educational Research Journal · doi:10.3102/00028312032003465 · Cited by 8,057
Culturally responsive teaching: theory, research, and practice
(2011) · Choice Reviews Online · doi:10.5860/choice.48-2812 · Cited by 3,113
Diversity and Higher Education: Theory and Impact on Educational Outcomes
Gurin, P., Dey, E. L., Hurtado, S., & Gurin, G. (2002) · Harvard Educational Review · doi:10.17763/haer.72.3.01151786u134n051 · Cited by 2,086
Preparing Culturally Responsive Teachers
Villegas, A. M., & Lucas, T. (2002) · Journal of Teacher Education · doi:10.1177/0022487102053001003 · Cited by 1,762
(2010) · Cited by 1,657
Changing Course: Ten Years of Tracking Online Education in the United States.
Allen, I. E., & Seaman, J. (2013) · Cited by 1,584
Cultural Diversity and Education
Banks, J. A. (2015) · Routledge eBooks · doi:10.4324/9781315622255 · Cited by 962
Introduction: multicultural education 2.0
Mahiri, J. (2017) · Multicultural Education Review · doi:10.1080/2005615x.2017.1346555 · Cited by 881
Going the Distance: Online Education in the United States, 2011.
Allen, I. E., & Seaman, J. (2011) · Cited by 783
Cited by
Sorted by citations
Online Instruction in Higher Education: Promising, Research-based, and Evidence-based Practices
Lockman, A. S., & Schirmer, B. R. (2020) · Journal of Education and e-Learning Research · doi:10.20448/journal.509.2020.72.130.152 · Cited by 122
Yeboah, A. K., Sallar, A. M., Kiramba, L. K., & Kim, Y. (2020) · Online Learning · doi:10.24059/olj.v24i4.2323 · Cited by 115
Celebrating Difference: Best Practices in Culturally Responsive Teaching Online
Woodley, X. M., Hernandez, C. M., Parra, J., & Negash, B. (2017) · TechTrends · doi:10.1007/s11528-017-0207-z · Cited by 106
Culturally Responsive Teaching: Its Application in Higher Education Environments
Hutchison, L. F., & McAlister-Shields, L. (2020) · Education Sciences · doi:10.3390/educsci10050124 · Cited by 97
Kono, K. G., & Taylor, S. (2021) · Online Learning · doi:10.24059/olj.v25i1.2484 · Cited by 31
Metadata
- Authors
- Heitner, K. L., & Jennings, M.
- Affiliations
- University of Phoenix (US)
- Northcentral University (US)
- ORCID
- Heitner, Keri L.
- Venue
- Online Learning
- Publisher
- The Online Learning Consortium
- Published
- 2016-12-16
- Volume
- 20
- Issue
- 4
- ISSN
- 1092-8235 (ISSN-L)
- 2472-5730
- 2472-5749
- OpenAlex
- W2588900129
- Cited by
- 76
- References
- 35
- Citations by year
- 2026: 3 · 2025: 3 · 2024: 8 · 2023: 14 · 2022: 13 · 2021: 18 · 2020: 7 · 2019: 5 · 2018: 2 · 2017: 2 · 2016: 1
- FWCI
- 14.79
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- cc-by
- Locations
- Online Learning (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- Topics
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Education › Teacher Education and Leadership Studies
- Social Sciences › Education › Global Education and Multiculturalism
- Keywords
- culturally responsive teaching, online instructors, students of color, military cadets, LGBTQ students, international students, faculty training, faculty professional development, student diversity
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Culturally Responsive Teaching Knowledge and Practices of Online Faculty. https://app.cochat.ai/papers/10.24059/olj.v20i4.1043
- The paper
- Heitner, K. L., & Jennings, M. (2016). Culturally Responsive Teaching Knowledge and Practices of Online Faculty. Online Learning. https://doi.org/10.24059/olj.v20i4.1043