Workplace Health Promotion: Effects of an mHealth application on Employee Behaviour and Wellness
Open accessAbstract
Organizations are using digital tools to support workplace health promotion (WHP) initiatives. This study investigates the effects of a mobile health (mHealth) application on employee behaviour and wellness. This exploratory, empirical case study was conducted as part of an established workplace health initiative in the Health Service Executive (HSE) in Ireland, April 2018. User data on exercise including daily activity in the form of steps taken, mood, total daily exercise, and other variables were captured as part of the ‘Steps to Health Challenge’. Phase 1 of the study involved the collection of user data from 70 active app users and a survey was conducted. The majority of participants found that the mHealth app motivated them to sustain, and in some cases increase, their daily steps. Phase 2 involved interviews. Following qualitative data analysis, we found that the app positively effected employee behaviour; specific features were highlighted as especially influential.
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Effectiveness and feasibility of support in severe medical or psychological cases were questioned.
“Finally, effectiveness and feasibility of support in severe medical or psychological cases were questioned [33, 43, 56].”
From Advantages and disadvantages of mobile applications for workplace health promotion: A scoping review (2024) · cites this paper as [56]
The discussion reports participants questioning whether the app was an appropriate mental-health intervention for someone experiencing a hard time. The passage on the mHealth app also questions whether employers could respond to persistent low mood and whether the app could help someone feeling very unwell. These passages support concern about psychological support, but do not address support for severe medical cases. (LLM, conf=0.85)
Experimental — accuracy not yet measuredSocial collaboration and competition among colleagues are highly valued features of mobile apps.
“Social collaboration and competition among colleagues are also highly valued features of mobile apps [40, 56].”
From Advantages and disadvantages of mobile applications for workplace health promotion: A scoping review (2024) · cites this paper as [56]
The Conclusions describe the app’s competitive leaderboard as popular, and the section headed “Statement The mHealth app” says participants valued the challenge’s team aspect and its positive interactions among colleagues. But the paper identifies that social aspect as part of the workplace challenge, not specifically as a highly valued mobile-app feature. (LLM, conf=0.84)
Experimental — accuracy not yet measuredWhen addressing psychological issues, a personal component is essential and cannot be replaced by technology.
“When addressing psychological issues, a personal component is essential and cannot be replaced by technology [43, 47, 56].”
From Advantages and disadvantages of mobile applications for workplace health promotion: A scoping review (2024) · cites this paper as [56]
The Discussion (page not available in our copy) reports that some participants considered the app’s mood-tracking feature inappropriate for someone experiencing a hard time. That supports a concern about this particular technological intervention, but the paper does not establish that a personal component is essential or that technology cannot replace it when addressing psychological issues. (LLM, conf=0.82)
Experimental — accuracy not yet measuredNine studies focussed on nurses or healthcare employees.
“Nine studies focussed on nurses or healthcare employees [29, 31, 33, 35, 37, 39, 41, 49, 56].”
From Advantages and disadvantages of mobile applications for workplace health promotion: A scoping review (2024) · cites this paper as [56]
Several studies questioned the accuracy of some measurements taken by phones and, thus, apps' potential for objective and reliable measurements.
“Several studies also questioned the accuracy of some measurements taken by phones and, thus, apps’ potential for objective and reliable measurements [9, 55, 56].”
From Advantages and disadvantages of mobile applications for workplace health promotion: A scoping review (2024) · cites this paper as [56]
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References 35 · Cited by 9
- Authors
- Emerson, S., Heavin, C., & Power, D. J.
- Affiliations
- University College Cork (IE)
- University of Northern Iowa (US)
- Venue
- Proceedings of the Annual Hawaii International Conference on System Sciences
- Published
- 2020
- ISSN
- 1530-1605 (ISSN-L)
- 2572-6862
- OpenAlex
- W3002877702
- Cited by
- 9
- References
- 35
- Citations by year
- 2025: 1 · 2024: 4 · 2023: 1 · 2022: 1 · 2021: 1 · 2020: 1
- FWCI
- 5.81
- Type
- conference paper
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Hawaii International Conference on System Sciences (HICSS) (publishedVersion)
- Arrow@dit (Dublin Institute of Technology) (acceptedVersion)
- Cork Open Research Archive (University College Cork, Ireland) (submittedVersion, cc-by-nc-nd)
- UNI ScholarWorks (University of Northern Iowa) (submittedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- ScholarSpace (University of Hawaii at Manoa) (submittedVersion, cc-by-nc-nd)
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Keywords
- workplace health promotion, mobile health apps, employee behavior, employee wellness, step count, exercise motivation, mood, digital health tools, Health Service Executive
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