Exploring Barriers to Primary Care For Patients with Severe Mental Illness: Frontline Patient and Provider Accounts
Abstract
The goal of this study was to obtain in-depth descriptions of barriers to primary care for adults with serious mental illness (SMI) and to provide solutions to these barriers. Qualitative interviews were administered to mental health and medical providers, as well as patients. Several major themes were reported including: poor access to care; patient limitations (e.g., psychopathology, cognitive difficulties); societal, health care system, and provider bias; integrated/fragmented care, communication difficulties; and quality of care issues. Results point to a need for nursing professionals to continue to improve access to medical care for this population, as well as to continue to integrate mental health and primary care.
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These obstacles complicate the diagnostic process, making it challenging for healthcare providers to acquire medical information from patients and take effective action.
“These obstacles complicate the diagnostic process, making it challenging for healthcare providers to acquire medical information from patients and take effective action [70].”
From Toward Safer Diagnoses: A SEIPS-Based Narrative Review of Diagnostic Errors (2026) · cites this paper as [70]
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References 35 · Cited by 88
- Authors
- Kaufman, E. A., McDonell, M. G., Cristofalo, M. A., & Ries, R. K.
- Affiliations
- University of Utah (US)
- University of Washington (US)
- Corresponding author
- McDonell, Michael G.
- Venue
- Issues in Mental Health Nursing
- Publisher
- Informa UK Limited
- Published
- 2012-02-24
- Volume
- 33
- Issue
- 3
- Pages
- 172-180
- ISSN
- 0161-2840 (ISSN-L)
- 1096-4673
- OpenAlex
- W2036899094
- Cited by
- 88
- References
- 35
- Citations by year
- 2026: 6 · 2025: 10 · 2024: 4 · 2023: 12 · 2022: 14 · 2021: 7 · 2020: 1 · 2019: 2 · 2018: 7 · 2017: 8 · 2016: 7 · 2015: 2 · 2014: 4 · 2013: 3 · 2012: 1
- FWCI
- 4.83
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Issues in Mental Health Nursing (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Keywords
- severe mental illness, barriers to primary care, health care access, integrated care, provider bias, patient-provider communication, quality of care, cognitive impairment, psychopathology, healthcare system fragmentation
- MeSH terms
- Adult, Mental Disorders, Female, Health Services Accessibility, Humans, Male, Mental Health Services, Primary Health Care
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